Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Job Description
This position is responsible for the management of the day-to-day HR operations of the Clarks SEA / ANZ office. Functional responsibilities include : recruitment, employee relations, compliance, benefits, payroll, and employee events and activities.
Main Purpose : This position interacts frequently with all levels of the SEA / ANZ office and HR management team. It also provides feedback and input into establishing ongoing HR strategic planning.
- Coach the SEA / ANZ managers on employee relations issues, ensuring that these issues are handled in a timely manner and within company policies.
- Ensure employee-related issues and concerns are handled in compliance with Provincial employment laws and company HR policies.
- Supervise the communications and administration of employee benefits, working in partnership with the SEA / ANZ Benefits Team.
- Process payroll for SEA / ANZ employees, working in partnership with the SEA / ANZ Payroll team, and provide policy interpretation and guidance relative to pay decisions.
- Manage the performance management process within the SEA / ANZ office, reviewing and updating the review process, and serving as coordinator and communicator.
- Collaborate with the HR Director / Head of HR and senior management team to support the development of business strategy and any employee-related activity.
- Coordinate assessment and implementation of training needs, providing feedback and insight gathered from interactions with employees and managers.
- Implement recruitment strategies, providing direction to the HR Recruiter, and ensure timely hiring of competent employees who fit the company culture.
- Handle employee issues, including working directly with the SEA / ANZ management team and employees when required.
- Ensure all employee-related issues and concerns are handled in compliance with all Provincial laws.
- Administer benefits-related transactions efficiently and accurately.
- Ensure proper and timely payment of wages to employees.
- Communicate and distribute performance management programs, following up with managers to ensure the performance evaluation process is completed correctly and on deadline.
- Implement the people strategy within the SEA / ANZ office, driven by the HR Director / Head of HR.
- Provide insight to inform strategic initiatives and plans.
Responsibilities and Requirements :
Bachelor’s Degree in HR, Business Administration, or a related area preferred.Knowledge of employment law that impacts areas of operation.Effective sourcing techniques for the SEA / ANZ market, with an emphasis on sales, marketing, customer service, and retail positions.Payroll administration and payroll / timekeeping systems knowledge.Ability to handle employee-related concerns consistent with best business practices and Provincial laws.Knowledge of HR systems and employer benefits plans.HR processes and frameworks - performance management, workforce planning, etc.Knowledge of training and development programs and how to effectively assess needs.8-10 plus years of experience in human resources, preferably in a retail environment.Experience leading change initiatives and supporting the development of HR Strategies.Experience building teams and strengthening relationships, as well as performance management and team development.Experience working at the management level, influencing and helping shape decisions.Technical Skills :
Facilitation and coaching skills.Negotiating, influencing, and problem-solving.Business planning.Proficiency in Microsoft Office, HRIS, SAP, ATS, Dayforce.Strength in building relationships and teams.#J-18808-Ljbffr