System Administrator

Overview

IC Markets — Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Position : System Administrator

You will be responsible for implementing new and sophisticated systems as well as managing and maintaining existing critical IT systems. You will be involved in the delivery of IT infrastructure projects, systems administration and support across a broad range of technologies from server, storage, networking, security, audio / visual, as well as cloud and on-premise infrastructure.

Responsibilities

• Contribute to the design, implementation, and administration of the whole IT infrastructure (cloud, storage, server, network and security).
• Maintain systems and infrastructure support ticket queues, ensuring tickets are resolved in a timely manner and SLAs are met.
• Educate and cross-train the Systems Administrators in various offices in Dubai, Cyprus and other entities on infrastructure, and systems concepts and solutions.
• Participate in project delivery to ensure it complies with the design and requirements provided by the management, Head of IT, other IT teams or external vendors.
• Provide expert and thoughtful advice, and guidance across the whole range of technologies.
• Proactively identify weaknesses or issues of existing solutions and provide recommendations for future upgrades.
• Ensure all implemented projects and systems are well documented and handed over for proper support and maintenance procedure.
• Ensure our business continuity and disaster recovery plan is up to date, regularly reviewed and well maintained.
• Ensure a 'security first' mindset and best practices are always followed for each implementation and administration.
• Assist in the management and maintenance of existing storage, network and server infrastructure.
• Carry out advanced troubleshooting and take ownership of technical issues through to resolution.
• Be an escalation point for all complex or systemic issues.
• Other IT systems and infrastructure related tasks as required.

Qualifications

Benefits

Job details

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

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