Senior Executive Administration cum Customer Relationship

Senior Executive Administration cum Customer Relationship

We Are Hiring : Senior Executive, Administration cum Customer Relationship Management

Responsibilities

• Prepare pre-VP documentation and liaise with 1 Pavilion and Mall Marketing Department
• Organise VP kits, key pouches, and ensure all VP forms are included
• Provide back-up support to the Customer Care Coordinator team
• Manage and compile Unit Assistance Forms (UAF) for urgent unit issues during DLP
• Liaise with technicians, project management, and contractors to resolve UAF issues
• Record, track, and file all UAF data accurately and ensure sign-offs are completed
• Maintain an efficient complaint tracking system to ensure timely resolution
• Oversee office administration, cleanliness, and filing of all documents
• Manage staff attendance, claims, and overtime submissions to Group HR promptly
• Ensure office equipment and supplies are well maintained and stocked
• Perform any other duties as assigned by the Superior

Requirements

Apply via DM or email

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