This job offer is not available in your country.
Front Office Assistant
Astra LodgeKuala Lumpur, Kuala Lumpur, Malaysia1 day ago
Job descriptionProven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Well-groomed, professional appearance. Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Good organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Available to work shifts including midnight shift, over weekends, and on public holidays.
Overview
Greeting and thanking guests in a sincere, friendly manner. Checking guests in on arrival and out on departure. Posting charges to appropriate guest accounts. Anticipating and addressing guests’ needs, and resolving their problems and complaints. Operating PMS and assisting with enquiries. Assisting with taking reservations. Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies. Performing duties on a daily checklist. Calculate monthly utilities charges for long stay guests.
Responsibilities
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests’ needs, and resolving their problems and complaints.
- Operating PMS and assisting with enquiries.
- Assisting with taking reservations.
- Collaborating and communicating with other internal departments to ensure guest satisfaction.
- Complying with company procedures and safety policies.
- Performing duties on a daily checklist.
- Calculate monthly utilities charges for long stay guests.
Qualifications
#J-18808-Ljbffr
Create a job alert for this search
Assistant Front Office • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
- Promoted
Front Office Assistant
Jobstreet MalaysiaSelangorMalaysia, Selangor, Malaysia Report for work punctually in a proper and neat attire complete with name tag.Prepares and maintain records pertinent to the guest stay in hotel.
Responsible for cash float and all cash transactions...Show moreLast updated: 1 day ago
- Promoted
(AMU) ASSISTANT EXECUTIVE, ADMINISTRATION CUM FRONT OFFICE
Fairview International SchoolCyberjaya, Selangor, Malaysia AMU) ASSISTANT EXECUTIVE, ADMINISTRATION CUM FRONT OFFICE.Sole responsibility for all aspects of the front office and administrative function.
Greet and welcome guests / visitors as soon as they arriv...Show moreLast updated: 1 day ago
- Promoted
Front Office Manager
The Everly PutrajayaPutrajaya, Putrajaya, Malaysia Require to monitors and control over all matters pertaining to Front Office operations, including cashiering, night audit, bell Service, and room reservations, purchasing, receiving, storerooms, re...Show moreLast updated: 3 days ago
- Promoted
Front Office Assistant
Genting MalaysiaGenting Highlands, Pahang, Malaysia Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Genting Malaysia is a leading multinational conglomerate that is principally involved in the leisure and ho...Show moreLast updated: 30+ days ago
- Promoted
House Host or Front Office Assistant - Hyatt House Kuala Lumpur Mont Kiara
Hyatt HouseKuala Lumpur, Kuala Lumpur, Malaysia Come and join us in our journey as we care for people so they can be their best! We believe that being your best is about being your true self - engaged, fulfilled and ready to take on the world.Hy...Show moreLast updated: 30+ days ago
- Promoted
Office Assistant
ONE LIVINGSeri Kembangan, Selangor, Malaysia Perform data entry and update the database system.Manage data in spreadsheets and reports.Keep records and reports up to date.
Carry out clerical duties, including answering phones and preparing doc...Show moreLast updated: 30+ days ago
- Promoted
Front Office Assistant
The 5 Elements HotelKuala Lumpur, Kuala Lumpur, Malaysia Hotel Operation Manager - The 5 Elements Hotels Kuala Lumpur.This is a full-time role for a Front Office Assistant at The 5 Elements Hotel, located in Chinatown, Kuala Lumpur.The Front Office Assis...Show moreLast updated: 1 day ago
- Promoted
Office Assistant / Clerk
SUCCESS ELECTRONICS & TRANSFORMER MFR SBPetaling Jaya, Selangor, Malaysia Provide support and coordination assistance for sales team.Prepare and follow up on sales quotation, proposal and tender documentation.
Assist in ley in data and maintain the filing system.Diploma o...Show moreLast updated: 1 day ago
- Promoted
Front Office Assistant
Hilton Worldwide, Inc.Petaling Jaya, Selangor, Malaysia Hilton isn’t just a place to work.With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight.
From an open door to a welcoming smile and an exce...Show moreLast updated: 29 days ago
- Promoted
Front Office Manager
Renaissance HotelsKuala Lumpur, Kuala Lumpur, Malaysia Location : Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, 50450.
Responsible for all front office functions and staff.Area...Show moreLast updated: 3 days ago
- Promoted
Front Office Supervisor
Ormond Hotel GroupSepang, Selangor, Malaysia You’ll be responsible for providing a naturally friendly, helpful, and responsive level of service to all our guests from arrival to departure.
We’re not really a strict job descriptions kind of pla...Show moreLast updated: 11 days ago
- Promoted
Assistant Front Office Manager
Mercure HotelsKuala Lumpur, Kuala Lumpur, Malaysia Mercure Kuala Lumpur Trion, the tallest hotel building in South East Asia, is strategically located at , an exciting mixed development with an urbanite attitude that radiates life, energy and endl...Show moreLast updated: 30+ days ago
- Promoted
Assistant Front Office Manager
Renaissance HotelsKuala Lumpur, Kuala Lumpur, Malaysia Assistant Front Office Manager role at Renaissance Hotels – Kuala Lumpur, Malaysia.Rooms & Guest Services Operations.Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismai...Show moreLast updated: 30+ days ago
- Promoted
Front Office Manager25162362
Renaissance Kuala Lumpur HotelAmpang Jaya Municipal Council, Selangor, Malaysia Responsible for all front office functions and staff.Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services / Front Desk and Retail / Gift Shop, as applicable.As a departmen...Show moreLast updated: 7 days ago
- Promoted
Front Office Assistant
Sunshine Bedz Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Are you proud to be Malaysian and excited to share our vibrant culture with the world? Sunshine Bedz Hostel is looking for someone outgoing, energetic, and eager to learn to join our friendly and i...Show moreLast updated: 1 day ago
- Promoted
Front Office Assistant, Grand Hyatt Kuala Lumpur
Grand HyattKuala Lumpur, Kuala Lumpur, Malaysia Grand Hyatt Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.You will be responsible to provide an excellent and consistent level of service to your customers.
The Front Office Agent is res...Show moreLast updated: 6 days ago
- Promoted
Customer Service Assistant - Front Office
Thong Sia Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia Receive and resolve enquiries by customers and dealers either walk-in or over phone.Receive and prepare job sheet for watches / clocks received by hand or courier.
Monitor to ensure timely delivery of...Show moreLast updated: 30+ days ago
- Promoted
(AMU) ASSISTANT EXECUTIVE, ADMINISTRATION CUM FRONT OFFICE
UNIVERSITY OF CYBERJAYASubang Jaya, Selangor, Malaysia AMU) Assistant Executive, Administration Cum Front Office – sole responsibility for all aspects of the front office and administrative function.
Greet and welcome guests / visitors as soon as they arr...Show moreLast updated: 3 days ago