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Infrastructure Specialist

eTeamCyberjaya, Selangor, Malaysia

23 hours ago

Job description

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Experienced IT Recruiter-APAC @Eteam | Hiring Best Talent in APAC ||Singapore , Malaysia , India, Thailand , Phillipines , Indonesia||

Experience Level : 5 year of experience.
Language Requirements : Proficient in English and Malay
Contract Duration : 1 year
Start Date : ASAP
Travel Requirement : None
Interview Process : 2 round
Budget : 6300 RM
Open Positions : 3 headcounts
Shift : 24-5, 9-hours shift – 3 weeks rotation – 7am – 4pm / 3pm – 12am / 10pm – 7am. Weekend coverage rotation (on-call / work)

Job Description

Diploma or degree in Information Technology, Engineering, or related disciplines.

A minimum of 5 years of work experience is required.

Must be capable of working in rotating shifts (24x7 and 12-hour shifts).

Genesys, Avaya or any Telco certification would be considered an advantage.

Proficiency in Genesys and Avaya products such as ACM, CMS, ALD, AAFD, Avaya Communication Manager, Avaya Pod Fx, Prognosis, or other Telecom products.

Familiarity with SIP, H.323, WebRTC, and other communication protocols.

Experience in Genesys / Avaya software development, API integration, software application testing, and proficiency in programming languages such as Phyton / C++ / Java along with knowledge of UX / UI design and GitLab, as well as other languages relevant to Genesys / Avaya product development, is considered advantageous

Exceptional customer service, problem-solving, and English communication skills.

Strong team player with the ability to work both collaboratively and independently.

Excellent time management skills, strong organizational and documentation skills.

Quick learner, adaptable, and capable of managing multiple tasks.

Demonstrated capability to work independently with minimal management supervision and within a global team of engineers.

Proficient problem-solving abilities that contribute to the enhanced operational efficiency of our business partners.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industry

IT Services and IT Consulting

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Infrastructure • Cyberjaya, Selangor, Malaysia

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