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Business Admin
Business AdminPrism+ • Muar, Johor, Malaysia
Business Admin

Business Admin

Prism+ • Muar, Johor, Malaysia
7 hours ago
Job description

Business Admin Job Scope (Primary Responsibilities)

  • Execute operations audit by making follow-up calls to customers and understanding concerns.
  • Prepare and present quality reports of audit findings and recommendations to Managers.
  • Identify key risk and control indicators for assigned audit areas.
  • Maintain documentation for risk assessment and management processes.
  • Perform audit-related investigation as directed by the Manager.
  • Evaluate and revise internal controls and operational and management policies / procedures.
  • Ensure past audit recommendations are implemented in the current audit process.
  • Assist management in developing an annual audit plan.

Business Admin Job Scope (Secondary Responsibilities)

  • Delivers a professional and high-quality service experience to customers over the phone by following the approved spiel by the Quality Team.
  • Verifies, schedules, and confirms the details of the order.
  • Finish the tasks given in a day (e.g., number of calls, emails, admin reports, and other admin-related matters).
  • Work closely with other departments’ stakeholders to support and execute business administration activities and objectives set by the team leader.
  • Work closely with other departments such as 3PL, Marketing, Corporate, and other relevant teams.
  • Meticulous attention to detail, especially when handling reports and other admin-related matters.
  • Willing to be assigned to and mobilized to ad hoc tasks and duties whenever required to support business and customer needs.
  • Regularly examine data reports to locate and resolve mistakes that may arise.
  • Maintain databases and perform updates when necessary to ensure accuracy.
  • Create business reports that provide insight into key data points and communicate the results in written and / or verbally to managers.
  • Upsell products by offering certain services and / or products to customers.
  • This job requires working 6 days a week and 8 hours a day with 3 shifts 9am, 11am and 1pm. Hours are subject to changes during the peak sales period.
  • Permanent Work-from-home setup
  • Paid leaves, Birthday leave
  • Entry-level rate is $3 USD per hour
  • #J-18808-Ljbffr

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    Admin • Muar, Johor, Malaysia

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