Online Customer Service

Requirements

Fresh graduates are encouraged to apply.

Working experience in sales / call center / retail / insurance are encouraged to apply.

Customer-oriented with good interpersonal and communication skills (oral and written).

Highly adaptable to a fast paced and dynamic environment.

Able to work during weekends and holidays (will be able to work from home during weekends and holidays).

Fluent communication in English & Mandarin (verbal & written). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Responsibilities

Explain company products to client.

Assist the customer in placing order.

Learn about products and services and describe clearly to customers.

Excellent communication and interpersonal skills.

Able to make friends with customers.

Cool-tempered and able to handle rejection.

Outstanding negotiation skills with the ability to resolve issues and address complaints.

100% WORK FROM HOME (1 month training at Kota Damansara Office required).

Competitive basic salary with high commission.

EPF SSOE EIS.

Young and fun working environment.

Monthly company dinner.

Application Questions

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Customer Service Role?
• Which of the following languages are you fluent in?
• Do you have experience in a sales role?
• Have you worked in a call centre before?
• How would you rate your Mandarin language skills?

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