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Loan Origination System Administrator

OCBCKuala Lumpur, Kuala Lumpur, Malaysia

20 hours ago

Job description

Overview

Loan Origination System Administrator role at OCBC, based in Kuala Lumpur, Malaysia. Join to apply for this position.

Key Responsibilities

Operational Support

Handle daily end-user queries and provide timely resolution.

Monitor system performance and ensure smooth operation of the Loan Origination Application.

Troubleshoot and resolve system bugs and issues in collaboration with internal teams and vendors.

System Enhancement & Project Support

Gather and analyze business requirements for system enhancements.

Design and review functional specifications in alignment with business needs.

Coordinate and support User Acceptance Testing (UAT), including test case preparation and defect tracking.

Conduct regression testing to ensure system stability post-changes.

Prepare for go-live activities including deployment coordination, communication, and readiness checks.

Provide post-live support to ensure successful implementation and user adoption.

System Maintenance & Governance

Perform regular system maintenance activities including patching, upgrades, and performance tuning.

Manage and maintain the system access matrix, ensuring proper role-based access controls.

Enforce system governance policies and ensure compliance with internal and regulatory standards.

Maintain system documentation including configuration records, access logs, and change history.

Participate in disaster recovery planning and testing.

Requirements

Education & Experience

Bachelor’s degree in Information Technology, Computer Science, or related field.

Minimum 3–5 years of experience in system administration or application support, preferably in financial services or banking.

Technical Skills

Familiarity with Loan Origination Systems

Experience in SQL, system configuration, and application troubleshooting.

Understanding of software development lifecycle (SDLC) and testing methodologies.

Soft Skills

Strong analytical and problem-solving abilities.

Excellent communication and stakeholder engagement skills.

Ability to manage multiple tasks and priorities in a fast-paced environment.

What We Offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.

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System Administrator • Kuala Lumpur, Kuala Lumpur, Malaysia

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