Customer Relation Officer

About the role

Join KLINIK NG DAN SINGH' as a Customer Relation Officer based in Rawang, Selangor. This full-time position is an exciting opportunity to play a key role in delivering exceptional customer service and building lasting relationships with our clients.

What you'll be doing

• Handling incoming calls, emails, and other inquiries from customers in a friendly and professional manner
• Listening to customer concerns, troubleshooting issues, and providing accurate and timely solutions
• Maintaining detailed records of customer interactions and following up as needed
• Identifying opportunities to upsell or cross-sell additional products and services
• Providing feedback and suggestions to improve customer experience
• Collaborating with other teams to ensure seamless customer service delivery

What we're looking for

What we offer

At KLINIK NG DAN SINGH', we are committed to providing our employees with a supportive and enriching work environment. Some of the benefits you can expect include :

About us

KLINIK NG DAN SINGH' is a leading provider of high-quality healthcare services in the local community. With a strong focus on patient-centered care, we strive to deliver exceptional service and improve the well-being of our patients. Join our team and be a part of our mission to make a positive impact on the lives of those we serve.

Apply now to become our next Customer Relation Officer and be a part of our growing team