SME Relationship Manager

Job Requirements

• Proven Experience : Minimum of 5years in deposit management, sales, or business development within the banking or financial services industry, with a strong focus on SME segment.
• Strong Sales and Business Acumen : Demonstrated ability to drive growth and achieve sales targets, with experience in acquiring new clients and managing existing relationships.
• In-Depth Knowledge of SME Banking : Extensive knowledge of SME banking products, services, and customer needs, including investment products and deposit solutions.
• Strategic Thinking : Ability to develop and execute business plans and sales strategies to meet long-term goals and objectives.
• Relationship Management Skills : Proven track record in building and maintaining relationships with senior decision-makers, top management, and key stakeholders.
• Market Insight : Strong understanding of market trends, competitor offerings, and regulatory changes impacting the SME banking sector.
• Analytical Skills : Ability to analyze market data, competitor services, and internal performance to inform decision-making and strategy development.
• Customer-Centric Mindset : Excellent interpersonal and communication skills, with a focus on customer satisfaction and effective resolution of inquiries and complaints.
• Leadership and Team Collaboration : Ability to collaborate with cross-functional teams and mentor junior staff to achieve team and departmental objectives.
• Regulatory Knowledge : Familiarity with regulatory requirements and industry best practices, ensuring compliance in all areas of responsibility.
• Results-Oriented : Strong drive to achieve and exceed targets, with a passion for delivering high-quality results.
• Excellent Communication Skills : Proficient in both written and spoken English and Bahasa Malaysia, with the ability to present information clearly and effectively to various stakeholders.
• Problem-Solving Abilities : Ability to think critically and resolve complex issues quickly, ensuring business continuity and customer satisfaction.
• Self-Driven : Highly motivated and independent, with the ability to work effectively under minimal supervision and deliver results.

#J-18808-Ljbffr