MoneySmart Group is South East Asia's leading personal financial portal helping consumers compare loans, insurance, and credit cards. MoneySmart was founded in 2009 with the simple aim to help consumers make better financial decisions.
Mission
We’re looking for a sharp, business-savvy AI Specialist to lead the discovery and delivery of high-impact AI use cases across our business. You’ll play a critical role in transforming operational and customer-facing workflows by applying AI tools, automation, and structured thinking to real-world problems. This is a builder role with broad exposure—ideal for someone with at least 4 years of experience in business analysis or operations or product management, now ready to specialize in AI-first execution.
Responsibilities
AI Opportunity Discovery & Business Design
- Identify and prioritise high-value AI opportunities across departments (e.g., Ops, Marketing, CS, Product)
- Design scalable workflows using AI-first principles to increase speed, accuracy, and leverage
- Collaborate with cross-functional teams to define clear problem statements, success metrics, and automation strategies
AI Solution Development & Prompt Engineering
Build and test AI-powered tools and prototypes using prompting, no-code / low-code platforms (e.g., ChatGPT, Gemini, n8n, make.com)Develop reusable prompt libraries and intelligent workflows tailored to team use casesPartner with Product & Engineering to refine and scale validated solutionsProcess Optimisation& Automation
Redesign and document business processes using AI and automation toolsIntegrate AI agents into workflows using Google Sheets, APIs, or orchestration platforms like n8n and make.comStandardise and codify best practices for AI use across the companyLead onboarding, training, and documentation for internal teams adopting AI workflowsProactively communicate wins, learnings, and use cases to build momentumStay on top of the latest in AI tools, use cases, and trends—and bring relevant insights back to the businessRequirements
Must-Have Experience
Minimum 4 years in a Business Analyst, Product Ops, Strategy, or Process Improvement roleProven ability to design and optimize processes with measurable business impactAdvanced Excel / Google Sheets user, comfortable with formulas, automation, and basic scripting logicStrong structured thinking, stakeholder management, and clear communication skillsDemonstrated interest in AI and automation (e.g., prompt engineering, prototyping, AI tools exploration)Ability to work independently and move fast without sacrificing qualityNice-to-Haves
Experience in a tech company, startup, or cross-functional transformation teamExposure to modern AI tools and platforms (e.g., ChatGPT, Claude, Gemini)Familiarity with orchestration platforms (e.g., N8n, Zapier)Basic coding (e.g., Python, JS) a plus but not requiredWhy this role matters
You’ll shape how AI is adopted and scaled across a business with real operational scale and complexityYou’ll be a thought partner to leadership and get hands-on with shaping both strategy and executionYou’ll build a real portfolio of AI solutions that impact revenue, cost, and team productivityYou’ll join an ambitious company embedding AI into its DNA, not just as a feature—but as leverageTools : You’ll work with AI platforms (OpenAI, Claude, Gemini), Google Workspace, Sheets, n8n, Zapier, and emerging AI tools
Values
MoneySmart culture values and tenetsThe traits we admire are core intrinsic qualities we look for in someone we want on our team, and we look for people who are Hungry, Humble and Smart . We also expect all our people to uphold the following company values :Play to win as a teamSolve for the customerEmbrace a personal growth mindsetOwn it openlyChallenge the status quo and deliver outcomesMoneySmart Group is an equal opportunity employer.
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