Be Our Credit Operation & Recovery Officer
As a Collections Specialist, you'll manage overdue loans, contact delinquent customers, and coordinate with agents to recover payments while meeting collection targets. The role requires at least 1 year of relevant experience, strong communication and negotiation skills, and proficiency in MS Office.
Who Are We?
CompAsia is a digital and technology company specializing in end-to-end solutions for certified preowned devices, with a focus on the mobile phone life-cycle value chain, covering Trading, Financing, and Insurance.
What Role Will You Play in Shaping CompAsia’s Future?
- Prepare settlement details and related letters.
- Review receivables tracking, prepare and send defaulting lists to agencies.
- Coordinate with finance and legal team on collection issues.
- Contacting defaulting customers to recover payments
- Involve in the recovery of overdue payment accounts to meet targets
- Collaborate with agents to develop collection action plans and provide monthly defaulting listings and statuses to the respective head.
- Maintain accurate records of all communications and payments received from delinquent accounts, ensuring timely updates in the system.
- Identify and recommend improvements for operational administrative tasks
- Perform any other tasks assigned by the superior.
What Qualifications and Experience Will You Bring to Excel in This Role?
Candidate must possess a degree or Diploma qualification in any related fieldsMinimum 1 year of relevant working experience in the collection operation / customer service department.Must be able to communicate and write in English and Malay.Proficiency in Mandarin is a plus.Computer literate with good interpersonal skills.Self-motivated and able to communicate well with people of all levels.Possess strong interpersonal, problem-solving, and analytical skills.Result oriented with good communication and good negotiation skill.Advanced MS Office skills (including MS Excel and PowerPoint).Flexible and able to handle timelines and deadlines.Strong attention to detail, accuracy in work and fast learnerAble to multitask and demonstrate a proactive attitude.#J-18808-Ljbffr