People Services Lead for Malaysia & Singapore
ZALORA GroupKuala Lumpur, Kuala Lumpur, Malaysia19 days ago
Job descriptionOversee day-to-day HR operations, including onboarding, offboarding, employee lifecycle changes, contract management, and maintaining accurate employee data. Ensure timely and accurate preparation and submission of monthly payroll inputs; act as the first approver for payroll processes in Singapore and Malaysia (no direct payroll processing). Ensure the accuracy, integrity, and timely maintenance of employee data In the HRIS (Oracle system) and drive data quality initiatives Oversee benefits administration, insurance coverage, and HR documentation management. Serve as the key liaison between employees, payroll, finance, and external vendors for HR operational matters. Workplace Experience Ensure employee workplace support needs are addressed promptly and in line with company standards. Employee Experience & Engagement Maintain high standards of service delivery and employee satisfaction at all HR touchpoints. Bachelor’s degree in Human Resources, Business Administration, or related field. Minimum 5 years of progressive HR operations experience, preferably in a regional or multi-country role. Strong knowledge of Singapore and Malaysia employment laws and HR best practices. Proven experience in leading HR teams and managing cross-country operations. Excellent communication, stakeholder management, and problem-solving skills. High attention to detail, with a focus on process improvement and service excellence. Ability to work independently and collaboratively in a fast-paced, dynamic environment. Strong understanding of local labor laws in Singapore and Malaysia. Hands-on experience in payroll coordination, benefits, and office administration. Proactive, and solution-driven mindset.
As the People Services Lead for Singapore and Malaysia, you will be responsible for leading and optimizing end-to-end people operations and workplace experience across both countries. You will oversee the People Services teams in Singapore and Malaysia, acting as the primary point of contact for all People Services matters. Your focus will be on ensuring operational excellence, compliance, and a positive employee experience. While you will not process payroll directly, you will serve as the first-level approver for payroll in both countries, ensuring accuracy and compliance. You will drive continuous improvement initiatives and foster a collaborative, service-oriented culture within the team.
Responsibilities
- People Operations Leadership
Lead and supervise the People Services teams in Singapore and Malaysia, providing guidance, coaching, and support.
Oversee the management and enhancement of office and workplace facilities, ensuring a safe, efficient, and engaging environment.
Partner with the Regional People Experience team to implement and support local engagement initiatives, onboarding programs, and feedback mechanisms.
Requirements
ZALORA is Asia’s Online Fashion Destination. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia, the Philippines and Hong Kong. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets.
#J-18808-Ljbffr
Create a job alert for this search
For For Malaysia • Kuala Lumpur, Kuala Lumpur, Malaysia
Related jobs
%20%2F%20Offshore%20Frontier%20Solutions)
As the People Services Lead for Singapore and Malaysia, you will be responsible for leading and optimizing end-to-end people operations and workplace experience across both countries.You will overs...Show moreLast updated: 22 days ago
- Promoted
People Leader Partner
Philips InternationalKuala Lumpur, Kuala Lumpur, Malaysia People Leader Partner page is loaded## People Leader Partnerlocations : Kuala Lumpur – Co-labstime type : Full timeposted on : Posted Todayjob requisition id : ### Job TitlePeople Leader Partn...Show moreLast updated: 30+ days ago
- Promoted
Leads Generation Specialist - Malaysia
TeslaCyberjaya, Selangor, Malaysia Tesla is looking for a Consumer Engagement / Leads Generation Specialist to support the marketing organization with various responsibilities including content creation, lead generation and retail ma...Show moreLast updated: 22 days ago
- Promoted
Regional People Operations & Engagement Manager, SEA
International SOSKuala Lumpur, Kuala Lumpur, Malaysia Regional People Operations & Engagement Manager, SEA.International SOS ( is the world’s leading medical & travel security services company operating from over 1000 locations in more than 80 countri...Show moreLast updated: 6 days ago
- Promoted
Sales Lead, Malaysia
NothingKuala Lumpur, Kuala Lumpur, Malaysia Direct message the job poster from Nothing.Nothing exists to make tech feel exciting again.We’re building a different kind of company, one that puts design, emotion, and human creativity at the hea...Show moreLast updated: 30+ days ago
- Promoted
People Services L&D Subject Matter Expert / Lead
STMicroelectronicsKuala Lumpur, Kuala Lumpur, Malaysia People Services L&D Subject Matter Expert / Lead.People Services L&D Subject Matter Expert / Lead.At ST, we believe in the power of technology to drive innovation and make a positive impact on peop...Show moreLast updated: 3 days ago
- Promoted
Management Consultant – Organization and People (Lead Consultant)
WTWKuala Lumpur, Kuala Lumpur, Malaysia Management Consultant – Organization and People (Lead Consultant) – Kuala Lumpur, Malaysia.Join to apply for the Management Consultant – Organization and People (Lead Consultant) role at WTW.Partne...Show moreLast updated: 22 days ago
- Promoted
Partnerships Manager
VIDA Digital IdentityKuala Lumpur, Kuala Lumpur, Malaysia We are hiring a Partnerships Manager to strengthen VIDA’s ecosystem in Malaysia.This role focuses on building and managing strategic partnerships with technology providers, system integrators, and ...Show moreLast updated: 22 days ago
- Promoted
Senior Specialist, People Partner
foodpandaKuala Lumpur, Kuala Lumpur, Malaysia Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Senior Specialist, People Partner.Delivery Hero Group, the world’s pioneering local delivery platform.
The mission is to deliver an amazing ...Show moreLast updated: 30+ days ago
- Promoted
Team Leader
Trip.comKuala Lumpur, Kuala Lumpur, Malaysia Regular Kuala Lumpur International Business Other Job ID : 5880.Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.
Group is a leading global travel service provider comprising of Tri...Show moreLast updated: 30+ days ago
- Promoted
Alipay+ Malaysia Business Development Lead
Ant InternationalKuala Lumpur, Kuala Lumpur, Malaysia Alipay+ Malaysia Business Development Lead.As the Business Development Lead for Alipay+ in Malaysia, you will drive the expansion of our Global Unified E-wallet Gateway solutions, with a strong foc...Show moreLast updated: 14 days ago
- Promoted
People Services Specialist
MODEC Offshore Production Systems (Singapore) / Offshore Frontier SolutionsKuala Lumpur, Kuala Lumpur, Malaysia People Services Specialist at MODEC Offshore Production Systems (Singapore) / Offshore Frontier Solutions.Based in KL Eco City, Malaysia.
We are seeking talented individuals to join our team in Mala...Show moreLast updated: 30+ days ago
- Promoted
People Business Partner
MODEC Offshore Production Systems (Singapore) / Offshore Frontier SolutionsKuala Lumpur, Kuala Lumpur, Malaysia OFS Malaysia is a subsidiary of Offshore Frontier Solutions Pte.OFS), a MODEC Group company in Malaysia.Being part of Modec means being the protagonist of a challenging career and being in touch wi...Show moreLast updated: 30+ days ago
- Promoted
People Business Partner
BSIKuala Lumpur, Kuala Lumpur, Malaysia Great that you're thinking about a career with BSI!.Kuala Lumpur, Malaysia (Hybrid).We are hiring a People Business Partner to support our Senior Leadership Team across ASEAN, ANZ, and India, repor...Show moreLast updated: 30+ days ago
- Promoted
People Business Partner
Cegal Group ASKuala Lumpur, Kuala Lumpur, Malaysia We are looking for a People Business Partner to shape and embed global HR processes locally, adding value and driving performance and strategy forward, to join our regional team in Kuala Lumpur.In ...Show moreLast updated: 30+ days ago
- Promoted
Key Leader | IOI City, Malaysia
lululemonPutrajaya, Putrajaya, Malaysia The Key Leader role is an essential part of the store leadership team, impacting salesfloor team members and guest experience every day.
Key Leaders are responsible for leading by example and provid...Show moreLast updated: 30+ days ago
People Services Lead for Malaysia & Singapore
ZALORA SOUTH EAST ASIA PTE LTDKuala Lumpur, Kuala Lumpur, MYQuick Apply
- Promoted
People Support Advisor, Malaysia
Cummins Asia PacificPuchong, Selangor, Malaysia Being part of Cummins means working alongside today’s most innovative thinkers to solve the world’s toughest problems.We are proud to offer learning and development opportunities designed to promot...Show moreLast updated: 30+ days ago
- Promoted
People Services Manager, People Life Cycle (PLC) Japan
SanofiPetaling Jaya, Selangor, Malaysia The People Services PLC Manager will manage the full People Life Cycle process for ensuring the seamless execution of processes like On Boarding, Off Boarding, Job Change, Data management (physical...Show moreLast updated: 30+ days ago