Social Media Representative

Job Description

We are looking for a creative and savvy Social Media Executive to join our marketing team in Kota Damansara. The ideal candidate will be responsible for developing and implementing effective social media strategies to increase brand awareness, engage with our audience, and drive revenue growth.

Here are the key responsibilities and tasks typically associated with this role :

• Attending to all customer queries, concerns, and comments posted to the company’s social media platforms.
• Liaising with sales personnel, product managers, and the marketing team to meet and exceed customer expectations.
• Reviewing all social media posts for accuracy and ensuring inappropriate content is removed.
• Working with the marketing team to develop comprehensive social media strategies.
• Maintaining a working knowledge of company products to effectively communicate with customers.
• Attending social media-related meetings as required to represent the company.
• Creating and maintaining strong relationships with company partners and external stakeholders.
• Staying informed on social media trends, innovations, and changes.
• Managing posting and all data for campaign purposes.

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