Assistance Facilities Manager

Job Description

Title : Assistance Facilities Manager

Business Line : IFM – Integrated Facilities Management

Location : Concentrix Malaysia

Reporting To : Facility Manager

Subordinates : Facility Coordinator

Position Goals : Responsible for the efficient operation of the owner property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset.

Duties and Responsibilities

• Provide advice to FM on all aspects of engineering support, environmental controls and the operational efficiency of the facility.
• Ensure the effective financial management of the facilities department by setting maintenance budgets, capital works programmes and engineering plans and ensuring that performance against there is regularly monitored and reviewed.
• Plan, implement and administer an energy management program by establishing energy reduction objectives, the maintenance of records and regular reporting of performance against these objectives.
• Contribute to guest satisfaction standards by ensuring that technical support services quickly address, and where possible, anticipate individual needs. Ensure the safety and comfort of client and that any requests for service are handled in a courteous and efficient fashion.
• Ensure adherence to all statutory regulations and fire codes by regularly reviewing policies and safety procedures. Ensure that any tests and inspections required by statutory authorities are carried out as and when required and that all records and documentation associated with such tests and surveys are correctly kept and / or displayed.
• Ensure a technically competent engineering staff by selecting, training and developing a motivated, well‑qualified maintenance team. Carry out regular work sampling studies within the department and evaluate the performance and productivity of personnel.
• Ensure the effective operation of all the mechanical and electrical systems and equipment by implementing and managing a preventative maintenance program. Closely monitor the condition of the physical property and equipment by conducting continual inspections of the building. Ensure that preventative maintenance schedules are in operation and regularly upgraded.
• Ensure the cost effectiveness and technical efficiency of all services performed by outside contracts through close supervision. Ensure all work is carried out in accordance with contracts, leases, services agreements and warranties.
• Ensure the quality of all work completed by both employees and external contracted staff adheres to the standards of good engineering practice.

Key Performance

Measures

Competencies

Required Qualifications & Experience

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