KYC Analyst (UK Market)

Job Title : Talent Acquisition Specialist | Ex-Shopee

Responsibilities :

• Work closely with Sales & Customer facing teams to complete thorough CDD & KYC reviews to seamlessly onboard business customers
• Manage workload productively within agreed SLAs, adhere to approved policies and maintain best practices
• Verify KYC / KYB documents, ownership structures, payment flows, and UBO information
• Conduct clear and consistent periodic account reviews of existing client’s information for ongoing KYC purposes
• Ensure that KYC / KYB and CDD quality standards and controls are always observed, support a culture of continuous improvement
• Accurately record information in systems and raise any anomalies or errors
• Establish and maintain effective relationships within the team and relevant stakeholders
• Provide guidance to customer facing teams with regards to the onboarding policies
• Communicate with clients via phone, email or chat - where needed - to facilitate a positive customer onboarding experience

Qualifications :

Seniority level

Associate

Employment type

Full-time

Job function

Administrative, Finance, and Other

Industries : IT Services and IT Consulting and Financial Services

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