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KYC Analyst (UK Market)
Beyondsoft MalaysiaKuala Lumpur, Kuala Lumpur, Malaysia1 hari lalu
Penerangan pekerjaanMinimum 1.5 years of customer onboarding experience. Mandarin or additional European languages considered a bonus! Working knowledge of KYC & CDD regulations and processes. Demonstrable analytical and problem-solving skills, excellent attention to detail. Proactive, organized and highly efficient - able to work independently through periods of high volumes. Ability to balance commercial drivers and risk management. Excellent written and verbal communication skills. High responsiveness, collaboration & team orientated ethics. Positive, flexible, and keen to continue learning and improving. Working shift : Monday-Friday / Tuesday-Saturday Working time : Fixed from 1PM-10PM
Job Title : Talent Acquisition Specialist | Ex-Shopee
Responsibilities :
- Work closely with Sales & Customer facing teams to complete thorough CDD & KYC reviews to seamlessly onboard business customers
- Manage workload productively within agreed SLAs, adhere to approved policies and maintain best practices
- Verify KYC / KYB documents, ownership structures, payment flows, and UBO information
- Conduct clear and consistent periodic account reviews of existing client’s information for ongoing KYC purposes
- Ensure that KYC / KYB and CDD quality standards and controls are always observed, support a culture of continuous improvement
- Accurately record information in systems and raise any anomalies or errors
- Establish and maintain effective relationships within the team and relevant stakeholders
- Provide guidance to customer facing teams with regards to the onboarding policies
- Communicate with clients via phone, email or chat - where needed - to facilitate a positive customer onboarding experience
Qualifications :
Seniority level
Associate
Employment type
Full-time
Job function
Administrative, Finance, and Other
Industries : IT Services and IT Consulting and Financial Services
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