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Assistant CRE

Assistant CRE

CS Prima Auto Sdn BhdGeorge Town, Pulau Pinang, Malaysia
9 hours ago
Job description

URGENTLY HIRING

We are looking for a proactive and detail-oriented ASSITANT CRE to assist handle customer service tasks. This role ensures smooth claim handling and a positive customer experience at our Proton Macallum branch.

Key Responsibilities :

ASSITANT Customer Relations (CRE) :

  • Respond to customer inquiries and complaints professionally
  • Resolve issues to ensure customer satisfaction
  • Provide accurate info on Proton e.MAS products and services
  • Maintain good relationships with customers through follow-ups
  • Keep customer records updated and prepare required reports
  • Support marketing activities and showroom events
  • Work closely with the sales and service team to deliver excellent customer experience

Requirements :

  • Minimum Diploma in any field (automotive background is a plus)
  • Good communication and problem-solving skills
  • Able to multitask and work well with different teams
  • Customer-focused and able to handle complaints professionally
  • Basic computer skills (Excel, email, documentation)
  • Job Types : Full-time, Permanent, Fresh graduate

    Pay : RM1, RM2,000.00 per month

    Benefits :

  • Maternity leave
  • Opportunities for promotion
  • Professional development
  • Work Location : In person

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    Assistant • George Town, Pulau Pinang, Malaysia

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