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Client Manager (Sustainability)

Client Manager (Sustainability)

BSIKuala Lumpur, Kuala Lumpur, Malaysia
22 hours ago
Job description

Client Manager (Sustainability)

BSI is a leading global standards and certification company. We are looking for a Client Manager to deliver sustainability assurance services, including GHG and sustainability audits, across our portfolio.

Key Responsibilities

  • Deliver GHG and Sustainability Audits in line with ISO 14064-1 and other assurance standards.
  • Evaluate environmental and social performance and recommend improvements.
  • Conduct certification, verification and surveillance activities for schemes such as ISO 14064, RSPO, MSPO.
  • Prepare audit reports and present findings to clients and certification committees.
  • Engage clients and stakeholders to assess sustainability performance and credibility.
  • Lead and mentor audit teams, coaching junior auditors.
  • Manage client accounts, ensuring excellent service delivery and adherence to schedules.
  • Expand sector coverage, including palm oil sustainability (RSPO / MSPO) and cross‑sector ESG engagements.

Keys To Success In This Job

  • Professional, ethical and open‑minded character with strong communication skills.
  • Risk‑based thinking and process orientation; ability to synthesize information into concise reports.
  • About You

    Thrives in a process‑driven, fast‑paced, client‑focused environment. Strong written and verbal communication, attention to detail, and team collaboration are essential. Competence in IT and digital systems is expected.

    Required Qualifications & Experience

  • Bachelor’s degree in Environmental Science, Climate / Carbon Management, Sustainability, Agriculture, Social Sciences or Supply Chain Management.
  • Minimum 3 years of sustainability, climate change, supply chain or environmental management experience, preferably with auditing or assurance exposure.
  • Successful completion of a 5‑day ISO Lead Auditor course (ISO 14001, ISO 50001, ISO 9001 or ISO 45001).
  • Demonstrable knowledge of ISO 14064‑1, ISO 14068‑1 or ISAE 3000 assurance frameworks.
  • Experience in sustainability / ESG verification, carbon footprint or climate‑related disclosure assurance.
  • Familiarity with voluntary certification schemes such as RSPO, MSPO, FSC, Global G.A.P. and related standards.
  • Experience with social auditing, human‑rights due diligence, HCV / HCS assessments or ESG risk reviews.
  • Leadership experience in audit teams, mentoring junior staff.
  • Strong interpersonal and cross‑cultural communication skills; fluency in English is required; knowledge of local languages is a plus.
  • Willingness to travel extensively for client visits.
  • ISO 9001 / 14001 / 45001 Lead Auditor certification is compulsory, plus at least three of ISO 14064‑1, ISO 14068‑1, ISAE 3000, ISO 14001, ISO 50001, RSPO / MSPO or FSC.
  • About BSI

    BSI is a business improvement and standards company with over a century of experience. We deliver global standards across sectors, supporting organisations to grow by tackling society’s critical issues such as climate change. BSI is an Equal Opportunity Employer committed to diversity and inclusion.

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    Manager Sustainability • Kuala Lumpur, Kuala Lumpur, Malaysia

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