Technology Consulting - ServiceNow Architect, Manager / Senior Manager

Did you know that EY has the fastest growing ServiceNow Practice with over 3200 members globally. We are continuing to expand our EY ServiceNow team and are searching for passionate individuals who share our commitment to excellence. Transform your ServiceNow career at EY.

We are currently seeking a ServiceNow Architect to join our highly professional team. The chosen individual will be tasked with delivering innovative solutions involving ServiceNow and working with clients to understand their business needs, configuring, and enhancing the ServiceNow platform to provide practical solutions.

Skills and attributes for success

Minimum of 5 years’ experience in an IT leadership and / or ITSM Product lead architect role

Implemented at least 2 end-end ServiceNow programs that are strategic in nature. Scope must include ITSM, ITOM, ITAM

Experience should include value / business case development, rethinking of end-to-end Ops organization structures & processes, and program orchestration across multiple business units in different geographies.

Expert level understanding of client and server APIs

Expert level understanding of Java JAR development for the ServiceNow MID Server

In-depth understanding and hands-on application of Service Management business processes

Ideally, you’ll also have

ServiceNow Certified Technical Architect

Experience in engaging with both technical and non-technical stakeholders

Consulting experience and background, including engaging directly with clients

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer :

Continuous learning :  You’ll develop the mindset and skills to navigate whatever comes next.

Success as defined by you :  We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

Transformative leadership :  We’ll give you the insights, coaching and confidence to be the leader the world needs.

Diverse and inclusive culture :  You’ll be embraced for who you are and empowered to use your voice to help others find theirs.