Assistant Manager, IT

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In this role, you will be reporting to the IT Management Manager of Malaysia based in Bangsar and with a functional reporting based in Singapore.

As a Assistant IT Manager in the CMA CGM Group, you will support the Country IT Manager, Malaysia in overseeing IT operations, project delivery, and business engagement across Malaysia. This role plays a key part in ensuring seamless execution of IT initiatives, maintaining operational excellence, and strengthening alignment between IT and business functions.

We are looking for an excellent communicator, meticulous and driving innovation, efficiency, and competitiveness through the effective use of technology within the organization.

Main Responsibilities

• Act as a strategic liaison between IT and business units to understand needs and translate them into effective IT solutions.
• Drive stakeholder alignment and ensure IT initiatives support business goals.
• Lead and coordinate IT projects, ensuring scope, timelines, budgets, and quality standards are met.
• Monitor project progress, manage risks / issues, and report to senior stakeholders.
• Support change management and user adoption for new technologies and systems.
• Promote continuous improvement in IT-business collaboration.
• Oversee daily IT operations and ensure service continuity across Malaysian offices.
• Provide technical guidance and backup support to the IT team.
• Contribute to IT resource planning, mobilization, and incident response.
• Travel regularly to provide on-site support and leadership across 8 offices, primarily in Klang Valley.
• Remain flexible to respond to urgent operational needs and project demands.
• Deliver application training and presentations to users as needed.
• Manage vendor relationships and support contract negotiations.

Qualifications

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