EUC Staff Engineer, Endpoint Enablement

AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

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This role sits within our End User Enablement and Service Delivery team. You will be part of a global team focusing on the effective delivery and timely support of our employee touchpoints which comprise Windows and MacOS desktop and our mobile device management (

• MDM / MAM) using Microsoft Intune.

As ourEUC Staff Engineer,you will work alongside the EUC Lead Engineer and together you will be responsible formaintaining the healthof our corporate desktop image, testing maintenance updates / fixes prior to deployment across our Windows / MacOS eco-system.

We currently use a combination of Microsoft Intune and Lansweeper for visibility on what all our endpoints are doing. An understanding of Lansweeper will help you considerably with being able to hit the road running.

Essential Requirements

2+ years practical experience of Microsoft Intune including Autopilot, Desktop Analytics, Group policy migration, co-management, hybrid join, management of iOS and Android.

Understanding of SCCM, ADMON, Windows AD / Azure services, Office 365, Outlook and Exchange.

Sound knowledge ofsupporting / troubleshooting Windows 10 / 11 and MacOS.

Understands active directory, group policy, Azure AD

Networking fundamentals and familiar with cloud / Saas platforms.

Configure, deploy and maintain Intune packages and policies.

Windows Autopilot deployment and troubleshooting.

Detail oriented,maintain documentation for Intune configurations and policies.

Proactively address device compliance, security, and performance issues.

Intermediate scripting skills for automation (e.g., PowerShelland Bash)

Experience with patch management for both Microsoft updates and third-party applications.

Vendor management, capable of working with hardware / software vendors to work on improvements and / or address technical challenges.

Team and personality :

Good verbal and written communication in English.

Strong communication and interpersonal skills, with the ability to collaborate effectively with users, professionals, and IT teams.

Always looking for opportunities to innovate and improveyourself.

Strong problem-solving skills with the ability to make decisions in a fast-paced and complex environment.

Desired skills

Understanding of ITSM platforms such as ServiceNow, Jira etc.

ITIL experience.

Lansweeper, Dell Assist, Dell Command Update, Dell Tech Direct.

Prior experience JAMF / KANDJI for MACOS endpoint management.

Understanding of Apple Device Enrolment Program (DEP)