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Customer Service Admin 客服行政助理

Customer Service Admin 客服行政助理

Propertylab Technology Sdn BhdKuala Lumpur, Kuala Lumpur, Malaysia
4 days ago
Job description

Join the growing team at Propertylab Technology Sdn Bhd as a full-time Customer Service Admin based in Tun Razak Exchange (TRX), Kuala Lumpur. In this role, you will be responsible for providing excellent customer service and administrative support to ensure the smooth operation of the company's day-to-day activities.

What you’ll be doing

  • Handling customer inquiries and providing responsive and effective customer support
  • Maintaining accurate records and documentation related to customer accounts and interactions
  • Assisting with the processing of customer orders, payments, and related administrative tasks
  • Coordinating with internal teams to resolve customer issues and ensure customer satisfaction
  • Providing general administrative support, such as scheduling appointments, managing calendars, and organising files
  • Contributing to the continuous improvement of customer service processes and procedures

What we’re looking for

  • Minimum STPM, Diploma, or Degree qualification (fresh graduates are encouraged to apply)
  • Experience in a customer service or administrative support role, preferably in the technology or property industry
  • Communicate fluently in Mandarin & support our regional clients, including those from Hong Kong, China, and Taiwan
  • Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues effectively
  • Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines
  • Proficiency in Microsoft Office suite and familiarity with customer relationship management (CRM) software
  • What we offer

    At Propertylab Technology Sdn Bhd, we are dedicated to creating a supportive and rewarding work environment for our employees. We offer competitive remuneration, opportunities for professional development, and a range of benefits to support your work‑life balance.

    About us

    Propertylab Technology Sdn Bhd is a leading provider of innovative technology solutions for the property industry. Our mission is to empower our clients with cutting‑edge tools and services that streamline their operations and enhance the customer experience. With a dynamic team and a commitment to innovation, we are continuously shaping the future of the property sector.

    If you’re excited to be part of our journey, apply now and let’s explore how your skills and experience can contribute to our success.

    #J-18808-Ljbffr

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    Customer Service • Kuala Lumpur, Kuala Lumpur, Malaysia

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