Senior Enrolment Consultant

Overview

The Senior Enrolment Consultant role is for high‑performing sales professionals who consistently exceed their KPIs and can drive strong performance to targets. This position represents a career progression step and a recognition of sustained excellence in sales performance.

Responsibilities

• Act as a Student Advisor, consistently exceeding KPIs including targets, quality calls, productivity, and compliance.
• Serve as a Subject Matter Expert (SME) on programs and processes and on key programs or entire partners.
• Display deep understanding of student needs and how partner and program value propositions meet those needs.
• Mentor new starters, providing guidance and support during onboarding and ongoing support on student and program related issues.
• Recognise coaching opportunities within the team and work with the Senior Manager to enhance individual and collective skills.

Key Performance Indicators

Stakeholder Engagement

Work collaboratively with marketing, operations, and academic teams to ensure a seamless student experience.

Subject Matter Expertise

Stay up‑to‑date with program offerings, industry trends, and competitor activity. Possess deep understanding of the full range of postgraduate programs offered by UNSW and SIM, including course structures, entry requirements, key differentiators, delivery modes, and industry alignment. Capably articulate value, outcomes, and career pathways and match prospective students’ goals with the most suitable program options.

Qualifications

Technical

Special Requirements

Self‑motivated and independent, capable of managing tasks with minimal supervision. Availability for varying shifts, including occasional late or weekend shifts, and occasional travel. Adaptable to move between partners to meet business needs.

Benefits and Rewards

EEO Statement

We welcome applicants from diverse backgrounds and are committed to offering inclusive support throughout the recruitment process.

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