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Team Lead (Social Media Industry)
Agensi Pekerjaan JobScoper Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia30+ days ago
Job descriptionMinimum 1 year of relevant TL experience Fluency in English and Chinese (Verbal and Written) Able to work rotational shift (based on serving country) 5 working days Training provided Allowance provided Annual leave and sick leave EPS & SOCSO Seniority level : Associate Employment type : Full-time Job function : Customer Service Industries : Human Resources Services
Overview
Join to apply for the Team Lead (Social Media Industry) role at Agensi Pekerjaan JobScoper Sdn. Bhd.
Responsibilities
- Lead and manage a team to deliver high-quality results
- Oversee daily team performance, ensuring KPIs, quality metrics, and project deadlines are consistently met
- Provide coaching, feedback, and training to team members to enhance skills and productivity
- Monitor and analyse operational data to identify trends, issues, and opportunities for improvement
- Act as the escalation point for complex cases, ensuring prompt and effective resolution
- Communicate effectively in Mandarin and English with both internal teams and external stakeholders
Qualifications
Benefits
Job Details
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Team Lead Social Media • Kuala Lumpur, Kuala Lumpur, Malaysia
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