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Brand Manager - Direct to Consumer (DTC)

Brand Manager - Direct to Consumer (DTC)

WhiteCrow ResearchSelangorMalaysia, Selangor, Malaysia
30+ days ago
Job description

Brand Manager - Direct to Consumer (DTC)

We are global talent research, insight and pipelining specialists with offices in the UK, USA, Singapore, Malaysia, Hong Kong, Dubai, and India. Our international reach has helped us to understand and penetrate specialist markets at a global level. In addition to this, our service is also extended to complement our client’s in-house research.

About our client

Our client specializes in supporting companies within the healthcare sector by providing marketing & commercial solutions across SEA & India. The current job opportunity is with my client a Singapore based, healthcare multi-national company with operations in SEA, Middle East and North Africa with established plan for global expansion. Their main focus is on sales, marketing and distribution of Pharmaceutical, Medical Devices, Diagnostics & OTC products.

About the role

The Brand Manager is responsible for managing the development and execution of marketing strategies that build and grow the brand\'s presence in the market. This role involves leading product positioning, market research, brand campaigns, and collaboration with cross-functional teams to achieve business objectives. The Brand Manager ensures the brand’s messaging is aligned with customer needs, industry regulations, and company goals, while enhancing brand visibility, loyalty, and market share. As the Brand Manager for Consumer Healthcare, you will play a pivotal role in shaping the future of the brand, driving product innovation, and ensuring the brand resonates with consumers. This position offers an exciting opportunity to lead impactful marketing initiatives in the growing consumer healthcare sector.

As a Brand Manager - Direct to Consumer (DTC), you will be responsible for

  • Brand Strategy & Development :

Developing and executing the brand strategy for consumer healthcare products to drive market growth and strengthen brand equity.

  • Conducting market research to understand consumer needs, competitive landscape, and emerging trends in the healthcare industry.
  • Positioning the brand effectively to meet consumer needs and capitalize on market opportunities.
  • Defining clear brand positioning, messaging, and values that resonate with target audiences and differentiate from competitors.
  • Communicating the value proposition of the products to the sales team and develop sales tools to support the selling process.
  • Campaign Management & Execution :
  • Leading the planning and execution of integrated marketing campaigns, including digital, print, TV, social media, and influencer marketing.

  • Collaborating with creative teams to develop compelling marketing materials, advertisements, and promotional content.
  • Ensuring marketing campaigns align with the overall brand strategy and deliver measurable results (e.g., sales growth, brand awareness, consumer engagement).
  • Cross-Functional Collaboration :
  • Working closely with product development, sales, and regulatory teams to ensure brand and product initiatives meet compliance standards and align with business goals.

  • Coordinating with the sales team to provide marketing support, including sales collateral, product training, and consumer insights.
  • Partnering with the supply chain and distribution teams to ensure product availability and proper distribution in key retail outlets.
  • Market Analysis & Consumer Insights :
  • Analyzing consumer behavior, market trends, and competitor activities to identify new growth opportunities and potential challenges.

  • Leveraging data analytics to measure brand performance and adjust strategies based on insights (e.g., market share, customer satisfaction, and product usage).
  • Conducting consumer surveys, focus groups, and other research to gather valuable feedback and inform product development and brand strategies.
  • Brand Communication & Public Relations :
  • Overseeing the brand’s communication strategy, ensuring consistency across all channels (advertising, public relations, digital platforms).

  • Developing key messaging that aligns with the brand’s values and resonates with the target market.
  • Managing public relations efforts, including media outreach, influencer partnerships, and brand collaborations to enhance brand visibility and credibility.
  • Product Lifecycle Management :
  • Monitoring product performance and oversee the lifecycle of products from launch to end-of-life, ensuring alignment with consumer needs and market demand.

  • Coordinating product launches, ensuring that all relevant marketing materials, channels, and promotional activities are ready for a successful introduction to the market.
  • Working closely with the R&D and product teams to inform product innovation based on consumer feedback and market analysis.
  • Budget Management & Reporting :
  • Developing and managing the brand’s marketing budget, ensuring effective allocation of resources across initiatives.

  • Tracking and reporting on marketing campaign performance, making data-driven recommendations to optimize ROI.
  • Preparing regular performance reports for senior leadership, including sales metrics, market share analysis, and campaign results.
  • What you already have...

  • Bachelor’s degree in Marketing, Business Administration, Life Sciences, or a related field. A Master’s degree or relevant certifications (e.g., MBA, Brand Management) is a plus.
  • Minimum of 5+ years of experience in brand management and / or trade marketing, preferably in the FMCG, consumer healthcare or pharmaceutical industry.
  • Strong understanding of healthcare industry regulations, consumer healthcare products, and market dynamics.
  • Proven experience in managing integrated marketing campaigns and product positioning. Excellent project management, organizational, and problem-solving skills.
  • Strong analytical abilities, including experience with market research, data analysis, and performance metrics.
  • Expertise in digital marketing, social media, and influencer engagement.
  • Exceptional communication and interpersonal skills, with the ability to work cross-functionally.
  • Creativity and strategic thinking, with the ability to generate innovative ideas and execute them effectively.
  • Strategically focused, results oriented with strong problem-solving skills.
  • Proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint) is a must.
  • Other Details

  • Industry - FMCG, consumer healthcare or pharmaceutical industry
  • Reports to – Head of DTC
  • Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Marketing
  • Industries - Pharmaceutical Manufacturing
  • Referrals increase your chances of interviewing at WhiteCrow Research by 2x

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