Job Purpose
The incumbent is responsible for contributing to the effective development, implementation and management of the College's policies, procedures and processes for quality assurance and enhancement, and within this scope, provide the highest quality professional services to the College's internal and external stakeholders.
Key Responsibilities & accountabilities
1. QUALITY ASSURANCE & ENHANCEMENT
- Provide professional management and administrative support within the scope of Quality Assurance & Enhancement, including : Management, development and update of quality assurance policy and procedures and related documentation
- Enhancement activities, including internal audits, seminars and good practice workshops
- Academic regulations, validation and review of academic courses, annual programme and module monitoring, external examiner approval and reporting, etc.
- Providing guidance on policies, regulations and procedures to staff and students where appropriate
- Support for committee secretariat, including assessment boards i.e. Exam Board, Academic Board, etc.
- Support and advice for Student Services in areas such as student discipline, fitness to study, student retention strategy, policies on appeals and complaints and to enhance student experience, etc.
- External reviews (MyQUEST, MQA, MOHE, etc.)
- Develop and implant quality assurance and enhancement policies and strategies at departmental and institutional levels
2. ARTICULATION
Promote universities in social media platformsOrganise guest speakers (online, during MCO)Counsel students on pathwaysDevelop new partnerships, i.e. manage due diligence, agreements and audits with University of Sunderland3. ACADEMIC SUPPORT
Assist with COPPA documentation for submissionEnsure that SOPs of Academic Department are updated and codedAssist with ad hoc projects and other events, e.g. makerspace, Sunderland Room, Print Centre, BAC Singapore, sponsorship for IACT College convocation, etc.4. OTHERS
Undertake other responsibilities as deemed appropriate by the Chief Operating Officer, Academic Affairs / CEO, which may include working parties and committeesJob Type : Contract
Benefits :
Dental insuranceGym membershipHealth insuranceMaternity leaveOpportunities for promotionProfessional developmentVision insuranceWork from homeWork Location : In person