Senior Sales Manager, Travel

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Let’s grow together!

Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centers across Asia, Europe, and the Americas, ensuring 24 / 7 support to help travelers navigate unexpected circumstances that may disrupt their plans.

Job Type : Permanent - Full Time

Location : Kuala Lumpur

Job Category : Sales

Job Description

As part of the Zurich Cover-More Group, we now have access to an extensive global network and resources, further strengthening our ability to deliver reliable, innovative, and tailored insurance and assistance for our customers.

What’s the job?

Drive growth and operational excellence for our travel insurance business in Malaysia by managing key travel agency partnerships and expanding market presence. You will lead end-to-end onboarding, ensure governance compliance, and collaborate across teams to deliver seamless execution. Success in this role hinges on strong relationship management, commercial acumen, and the ability to navigate complex onboarding and governance processes.

You Will

• Manage and grow a portfolio of travel agency partners across Malaysia through proactive account servicing and relationship management.
• Identify and drive new business development opportunities, maintaining a strong pipeline of prospects.
• Lead the full end-to-end onboarding process for new partners, including governance clearance, registration, and contractual setup.
• Ensure smooth program setup including backend system configuration, plan code creation, and account setup.
• Deliver timely and effective support to partners, including regular business reviews, face-to-face engagements, and product training.
• Provide periodic business updates on partnership performance, highlighting growth opportunities and potential risks.
• Collaborate with internal stakeholders (e.g., Business Operations, Client Policy Services, IT, Compliance, Legal, Marketing) to ensure seamless execution of strategic initiatives and day-to-day operations.
• Raise red flags and implement prompt remediation actions to ensure sustainable business growth.
• Explore and maximize cross-sell opportunities across the partner network.
• Ensure full adherence to internal governance frameworks through proactive project management and stakeholder engagement.

What are we looking for?

Why choose us?

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Insurance

Apply today and let’s go great places together!

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