Business Analyst - Regional Fulfillment Centre Projects

Overview

ZALORA is looking for an analytical and process-oriented person with an interest in the Operations and e-commerce industry. In this role you will support analysis and lead core projects to drive operational improvements in the ZALORA fulfillment centers in South East Asia. This is a dynamic role in a fast-paced and growing business where you will work closely with the Company’s Top Management, and get extensive regional and cross-functional exposure.

Responsibilities

• Analyze the operation processes and large datasets to gather process insights and propose process improvement ideas, primarily focusing on operational processes.
• Implement tech-supported improvements in the OMS system
• Prepare structured business cases to evaluate potential business opportunities
• Create flow charts, presentations, standard operating procedures, and supporting documentation for the implementation of improvement projects
• Contribute to critical project management phases such as project planning, stakeholders communication, and improvement execution
• Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress
• Create and send out KPI reports to Operations leaders and other project stakeholders to track progress.

Requirements

The ZALORA Story

ZALORA Group is Asia Pacific’s leading group of online fashion destinations. Founded in 2012, the company has a presence in Singapore, Indonesia, Malaysia and Brunei, the Philippines and Hong Kong. ZALORA is part of Global Fashion Group, the world's leader in online fashion for emerging markets. ZALORA Group’s localized sites offer an extensive collection of top international and local brands and products across apparel, shoes, accessories, and beauty categories for men and women. Offering up to 30-day free returns, speedy deliveries as fast as 3 hours in some markets, free delivery over a certain spend, and multiple payment methods including cash-on-delivery, ZALORA Group is the online shopping destination with endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by Zalora or Global Fashion Group.

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