Overview
We are looking for a Field Mechanical Design Engineer in facilitating direct customer engagement, fostering cross-functional collaboration, and ensuring customer-centricity in all design endeavours. This role requires proactive problem-solving, effective communication, and a deep understanding of user needs and cultural nuances. Reporting directly to the team leader, you will work closely with key account (KA) customers in China to ensure their requirements are met efficiently, while collaborating with internal teams to deliver tailored solutions and enhance overall customer satisfaction. This role requires frequent travel to customer sites to ensure successful project execution and to address any design-related challenges in real-time. The ideal candidate will possess strong mechanical design skills, excellent problem-solving abilities, and the flexibility to travel extensively.
VAT is a leading international developer, manufacturer and supplier of high-performance high-end vacuum valves and vacuum sealing technology, employing over 2000 people worldwide. The headquarters are located in Haag (Switzerland), with production centers in Switzerland, Malaysia, Romania and Taiwan.
Responsibilities
- Good in product knowledge including design, machining, assembly, and the surrounding processes.
- Possess strong problem-solving skills, able to find root cause, implementing short- and long-term measures.
- Have a sense of responsibility and able to work independently. Taking technical ownership of the product, actively driving improvements, and keeping the product up to date.
- Implement regular meetings and establish communication channels to facilitate seamless information flow and alignment across teams.
- Facilitate faster response times and tailored solutions.
- Facilitate knowledge transfer sessions within the team to share insights gained from customer interactions and design iterations.
- Contribute to product change management to ensure products remain up to date.
- Oversee engineering product documentation and coordinate with the engineering change department for effective ECR / ECN implementation on the production floor.
- Provide technical support to new product introduction (NPI) projects until handoff to operations.
- Involved in customer audit and provide technical support for Customer Complaint.
- Support customers together with product management and application engineers.
Qualifications
Degree or master in mechanical engineeringSense of responsibilityAble to work independently with minimum supervisionTeam player, ability to collaborate professionally in fast-paced environmentGood communication skills, with good English efficiency.Enjoy working on strategic issuesStrong interpersonal skillsStrong analytical skillsStrong skill in 3D-CADExperience in change managementProactive, agile, creative, self-motivatedProficiency in English; proficiency in Mandarin Chinese is an added advantagePreferred Qualifications
Knowledge of vacuum industry technologyExperienced with CAD software – SIEMENS NXExperienced in project management (structured working method)Experienced in design and application of mechatronic components (motor, sensors, heaters, etc.)Experience in production of cast parts, sheet metal parts, injection-moulding parts.Equal Opportunity
VAT is an equal opportunity employer. We see ourselves as a responsible and far-sighted employer that offers not only jobs, but also career and personal development opportunities through various training programs. We recognize the value of employee diversity and provide equal employment opportunity for all qualified applications that contribute to innovation, improves customer orientation and employee satisfaction. In 2021, VAT received the Fair-ON-Pay+ certificate as an acknowledgement for our commitment to ensuring equal pay for equal work between men and women.
#J-18808-Ljbffr