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trainer barista

trainer barista

KISAH JIWA SDN BHDKota Bharu, Kelantan, Malaysia
1 day ago
Job description

Male / Female

Location :

  • Jiwa Telipot, Kota Bharu

BARISTA TRAINER

1. Staff Training & Onboarding

Conduct hands-on training for new baristas in :

  • Espresso extraction, milk steaming, and brewing methods.
  • Use of café equipment (espresso machines, grinders, brewers, etc.).
  • POS systems and café workflow.
  • Ensure baristas understand café menu items, ingredient knowledge, and preparation standards.

    2. Service Standards

  • Train baristas on customer interaction, service timing, and hospitality best practices.
  • Role-play scenarios to improve confidence and communication skills.
  • Teach queue management and multitasking under pressure.
  • 3. Product Quality & Consistency

  • Enforce recipe adherence and drink presentation standards.
  • Conduct regular taste checks and bar assessments.
  • Address quality lapses with immediate retraining and feedback.
  • 4. Operational Excellence

  • Educate staff on hygiene, safety, and cleanliness per F&B regulations.
  • Teach basic equipment maintenance and troubleshooting.
  • Train on restocking procedures, inventory handling, and shift preparation.
  • 5. Ongoing Development

  • Identify skills gaps and create refresher training sessions.
  • Coach baristas on advanced techniques (e.g., latte art, pour-over brewing).
  • Promote cross-training with kitchen or floor teams where relevant.
  • 6. Documentation & Communication

  • Maintain training checklists, evaluation forms, and development plans.
  • Provide weekly feedback summaries to café managers.
  • Update SOPs (Standard Operating Procedures) as needed.
  • Espresso extraction, milk steaming, and brewing methods.
  • Use of café equipment (espresso machines, grinders, brewers, etc.).
  • POS systems and café workflow.
  • Ensure baristas understand café menu items, ingredient knowledge, and preparation standards.
  • Job Type : Full-time

    Pay : From RM1,700.00 per month

    Benefits :

  • Opportunities for promotion
  • Work Location : In person

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    Barista • Kota Bharu, Kelantan, Malaysia

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