Admin Assistant- Live Host Admin Management (WFH)

Overview

Admin Assistant- Live Host Admin Management (WFH)

Responsibilities

• Live Host Management : Schedule, leave arrangement, performance report and commission report.
• Recruit, training, product knowledge development to live host.
• Compound KPI of live host included sales, attendance, performance of live host.
• Manage commission tracking for in-house & outsourced live hosts.
• Calculate and report commissions from e-commerce & live streaming data.
• Prepare monthly & half-monthly performance reports (GMV, hours streamed).
• Compile live hours and list allowance-eligible hosts.
• Track part-time host replacements.
• Monitor WhatsApp groups for issue resolution (schedule, technology, commissions, etc.).
• Product key-in to facilitate post production teams before the live host begins the live session.
• Performance Optimization : Present performance updates to management & HR (monthly basis).
• Schedule monthly performance meetings.
• Attendance : Track attendance daily (attendance, lateness, absences) and generate attendance reports for payroll and punctuality tracking.

Qualifications & Requirements

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