Key Account & Partnership Executive

B Infinite is a loyalty marketing company that helps businesses engage and retain customers through innovative rewards programs. Our platform enables brands to offer personalized incentives, track customer interactions, and leverage data‑driven insights to enhance customer loyalty. We work with a wide range of partners, from retail and F&B to financial services, providing seamless digital solutions to drive customer engagement and business growth.

Role Overview

Key Account and Partnership Executive – Build and nurture relationships with key clients and strategic partners, develop joint marketing initiatives, coordinate brand communications, and support content creation to ensure mutual success.

Responsibilities

• Represent the company effectively with comprehensive knowledge of our offerings.
• Research market or customer needs and identify how our solutions address them.
• Develop and present enterprise proposals and bring proposals to closure.
• Build and maintain strong relationships with key clients, serving as their primary point of contact for all business‑related matters.
• Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
• Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
• Collaborate with cross‑functional teams (operations, marketing, customer support) to ensure seamless delivery of products / services and exceptional customer experience.
• Identify upselling and cross‑selling opportunities within existing accounts to maximize revenue generation.
• Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.
• Manage contract negotiations, renewals, and pricing discussions with key clients.
• Provide exceptional customer service by promptly addressing customer inquiries, resolving issues, and coordinating with internal teams to deliver timely solutions.
• Collaborate with product development teams to provide feedback and insights from clients, contributing to the development of new products / services.
• Achieve company objectives by planning thoroughly, setting sales goals, analysing performance data, and making forecasts.
• Generate leads, establish, and nurture client relationships.
• Create and execute a strategic sales plan that expands our customer base.
• Meet with potential key clients and grow long‑lasting relationships that address their needs.
• Understand and anticipate risks of new accounts or new deals, and identify appropriate mitigating actions.
• Develop joint marketing initiatives and coordinate brand communications to support content creation for mutual success.

Qualifications

Application Process

Your application will include the following questions :

Benefits & What You Can Expect

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