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User Growth / Operation

User Growth / Operation

DupoinKuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Key Responsibilities :

  • Executing day-to-day operations related to EDMs, app push notifications, and bonus distribution
  • Coordinating with internal teams (Product, Marketing, Sales) to resolve user issues and optimize workflows
  • Monitoring user journeys to identify friction points and propose actionable improvements
  • Assisting in performance tracking, campaign data reporting, and insights generation
  • Managing internal documentation, trackers, and workflow tools to maintain accuracy and consistency
  • Preparing regular data reports and assisting in performance analysis
  • Supporting the end-to-end process of EDM and in-app messaging campaigns

Requirements :

  • 1-2 years of work experience in a fast-paced or high-growth industry; fintech experience is a plus
  • Proficiency in both English and Chinese (spoken and written)
  • Strong communication and coordination skills across cross-functional teams
  • A proactive team player with a growth mindset and willingness to learn
  • Familiarity with operations tools, CRM systems, and basic data handling is a plus
  • Why Join Us?

  • Work with a fast-growing fintech company shaping the future of digital finance
  • Gain exposure to cross-border operations and trading activities
  • Room to grow into roles across Operations, Compliance, or Sales Support
  • Young, dynamic, and collaborative team culture
  • We recognize and reward top talent with quarterly performance bonuses.
  • Ready to collaborate with world-class professionals and gain insights from international leaders?

    Apply now and grow with us

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    Operation • Kuala Lumpur, Kuala Lumpur, Malaysia

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