Account Manager - Telecommunications

Ready to drive growth through trusted technology partnerships?

Join a forward-looking IT solutions provider delivering cloud, infrastructure, and cybersecurity services that empower organisations to modernise and scale. The organisation is recognised for its customer-first approach, deep technical expertise, and commitment to enabling digital transformation across industries.

The team is hiring an Account Manager to develop and nurture client relationships, identify new opportunities, and deliver tailored technology solutions. The role will focus on driving revenue growth, expanding strategic accounts, and ensuring client satisfaction through proactive engagement.

Build relationships that power digital success. Apply now!

Key Responsibilities

• Act as the strategic liaison between the mining customer and internal teams.
• Build and maintain strong, trusted relationships with key business and IT stakeholders.
• Proactively manage the account, ensuring smooth onboarding, adoption, and ongoing satisfaction.
• Understand the customer’s business objectives and translate them into actionable outcomes.
• Support technical conversations, particularly across networking and server infrastructure, to align solutions with customer needs.
• Coordinate with internal engineering, support, and product teams to resolve issues quickly and effectively.
• Provide regular updates on new features, best practices, and industry insights.
• Identify opportunities for service improvement and growth within the account.

Requirements

Benefits

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