Solution Designer - IvaluaSingtel • Kuala Lumpur, Kuala Lumpur, Malaysia
Solution Designer - Ivalua
Singtel • Kuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job descriptionCollaborate with business stakeholders to understand new business requirements and translate them into system changes or configurations. Configure and modify Ivalua modules and business processes in alignment with business needs, ensuring smooth functionality. Create and modify integrations and EAI console to support business changes and streamline data flow between Ivalua and other systems like SAP. Develop analytical reports and queries using SQL, ensuring the data meets business requirements and delivers actionable insights. Customize Ivalua system configurations, adapting workflows, approval processes, and module settings to fit the new or changing business processes. Maintain a strong understanding of Ivalua's table relations, ensuring smooth data integration and consistent reporting. Bachelor or higher degree in Computer Science, IT or related field. Experience in SQL, scripting (e.g. JavaScript, Groovy) and / or ServiceNow. Strong experience in configuring and handling S2C, SIM / SRM, and P2P modules, with the ability to support and customize them. Configuration skills to configure workflows, forms, business rules, and UI elements in Ivalua. Relevant scripting and SQL skillsets like Ivalua scripting (VSL). Integration knowledge and experience with APIs, web services for integrating Ivalua with other systems. Solid understanding of approval flows, troubleshooting and debugging. In-depth knowledge of Ivalua's standard table relations for integration and reporting. Strong SQL proficiency for queries and analytical reporting. Ability to create, configure, or modify integrations and manage the EAI console. Strong knowledge of Ivalua’s configurations, customizations, and module functionalities. Ability to analyze Ivalua logs and system behaviours to troubleshoot and resolve issues. Knowledge of security and access control within Ivalua, including managing user profiles and authorizations.
Solution Designer – Ivalua
Singtel , Kuala Lumpur, Malaysia
As a Senior Solution Designer (Ivalua), you will support Ivalua applications integrated with SAP ERP, implementing customizations and changes to meet evolving business requirements.
Responsibilities
Support Responsibilities
- Provide Level 2 and Level 3 support for Ivalua applications, ensuring smooth operations and resolving issues related to S2C, SIM / SRM and P2P modules.
- Troubleshoot and debug Ivalua application issues, especially around approval flows and configurations, identifying root causes and applying timely solutions.
- Analyze Ivalua logs, error messages, and system behaviour to pinpoint issues, providing resolutions to minimize downtime.
- Manage and maintain authorizations and user profiles within Ivalua, ensuring compliance with security and access control policies.
- Assist in incident management, effectively identifying and resolving technical issues, and managing service requests.
- Ensure the stability and performance of the Ivalua application by proactively addressing recurring issues and system behaviour anomalies.
- Support internal and external IT audit reviews and implement improvements to comply with IT policies.
Change And Customization Responsibilities
Qualifications and Skills
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Designer • Kuala Lumpur, Kuala Lumpur, Malaysia
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