Manager, Data Platform Engineer

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

• Providing technical support for Group Application Data Platform
• Support, maintain and monitor big data cloud-based technologies and applications including ETL tools, data repositories and databases as well as data pipeline components under Group Application Data Platform against SLAs as agreed with various business stakeholders.
• Manage the team of data platform support agents to ensure BAU support provided according SLAs set with various business stakeholders.
• Responsible for maintaining and optimizing big data cloud-based systems and applications.
• Able to work and implement advanced monitoring and metrics to provide operational rigor and oversight for all levels of business expectation.
• Analyze and troubleshooting issues related to big data cloud-based systems and applications under Group Application Data Platform.
• Develop and manage diagnostic and instrumental tools for troubleshooting and in-depth analysis
• Continuously refine and improve of Data Analytics platforms and systems
• May require standby and work during weekend to meet the critical business reporting timeline and / or data needs