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Pekerjaan di Malaysia

Kemas kini terakhir: 3 hari yang lalu
Customer Service Agent

Customer Service Agent

Brandt Business Services Sdn. Bhd.MY
The Customer Service Agent will be responsible for delivering exceptional customer support to our clients.This role involves handling inquiries, providing resolutions, and maintaining a high standa...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Branch Managers

Branch Managers

Konica Minolta Business Solutions (M) Sdn. Bhd.MY
At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we st...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Research Director (BHT)

Research Director (BHT)

IpsosMalaysia
Responsible for the actions and activities of the team (with business area Director).Profit and loss responsibility for projects that one is managing and business area. New business generation and e...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
RF Engineer

RF Engineer

MGC ConsultingMalaysia
We are seeking a highly skilled and experienced RF Engineer to join our team.The ideal candidate should have a minimum of 5 years of hands-on experience in the field as RF Engineer.The RF Engineer ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior / Quality Engineer (Automation & Manual Testing) (Ipoh)

Senior / Quality Engineer (Automation & Manual Testing) (Ipoh)

ExactMalaysia
Professional Job Malaysia, Kuala Lumpur Technology Malaysia.As a Quality Engineer, you participate in all aspects of product development and delivery, including refine and review of user stories, a...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
GRAPHIC DESIGNER

GRAPHIC DESIGNER

059 Natura Malaysia (Ola Beleza SDN BHD)Office,Natura Malaysia
We are three purpose led beauty brands, originating from all four corners of the world; Avon, Natura and The Body Shop.We are united by the idea of nurturing beauty and relationships to move toward...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
IT Part Time

IT Part Time

LBS Bina Group BerhadMY
Assist in the day-to-day operations of the IT department as follows : -.Proactively assign and close all incident and service request tickets daily basis to ensure timely resolution based on IT depa...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior Facilities Executive

Senior Facilities Executive

HaysMalaysia
A Senior Facility executive, located in Klang, handles the facilities of a warehouse and client management.An innovative company specialising in logistics property development is seeking a Senior F...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Technical Recruiter

Technical Recruiter

Ensign InfoSecurityMalaysia
Sources, recruits, screens, interviews and recommends external and / or internal candidates for all level jobs, including entry level, experienced professional / technical, IT, support staff and hourly...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Travel Assistance Coordinator, SEA (Mandarin)

Travel Assistance Coordinator, SEA (Mandarin)

Cover More GroupMY
Travel Guard is a leading travel insurance provider, serving millions of leisure and business travelers worldwide.Established in 1982 we offer a comprehensive portfolio of travel insurance solution...Tunjukkan lagiKemas kini terakhir: 3 hari yang lalu
ME Technician I

ME Technician I

Smiths DetectionMalaysia
Our expertise is spread across 5 R&D centers, 21 Global Offices and 7 Manufacturing Sites with 2700 Brilliant Minds globally contributing for over 40 years at the frontline which enables us to deli...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Life Support Supervisor

Life Support Supervisor

SubNet Services LtdMalaysia
Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
SEA Administration-Workplace Service (WPS)

SEA Administration-Workplace Service (WPS)

LazadaMalaysia
Department : Administration Location : Malaysia.Space Planning and Management : - Assess and plan the optimal utilization of office space, office relocations and reconfigurations as needed.Maintenance ...Tunjukkan lagiKemas kini terakhir: 19 hari yang lalu
Finance Executive - Replacement - 12M

Finance Executive - Replacement - 12M

AdeccoMalaysia , MY
Local Bank Negara reporting (Qtr & monthly).Prepare Jabatan Perangkaan report.Weekly FPX & Cashpro payment (cannot be process by SAP ). ODW submission for weekly payment processed.Prepare bank LC fo...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Medical Director, Late Development, Sigvotatug Vedotin

Medical Director, Late Development, Sigvotatug Vedotin

1S2 Seagen IncMY
The medical director provides Clinical Development leadership and expertise on clinical trials, including overseeing the design, conduct, and analysis. The medical director works closely with other ...Tunjukkan lagiKemas kini terakhir: 20 hari yang lalu
Procurement Executive

Procurement Executive

Shangri-LaMalaysia
Be part of our Shangri-La family.Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore.Today, the group comprises over 102 deluxe hotels and resorts in key cities in ...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Accountant Cost Control

Accountant Cost Control

Chronos ConsultingMalaysia
Vacancy – Accountant; Cost Control.Permanent position with Operator client.Preparation of budget and forecasts in accordance with the requirements of Corporate and PETRONAS.Formulation, implementat...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Travel Advisor

Travel Advisor

Holiday Tours & Travel Sdn BhdMY
Proactively Engage the Customer Database : Reach out to potential and existing customers, promoting and recommending products from brands under HTT's portfolio that align with their preference, need...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Senior Manufacturing Manager

Senior Manufacturing Manager

Ichor SystemsMalaysia
We are seeking a highly experienced Senior Manufacturing Manager to lead and optimise production operations with a strong focus on special processes, including electropolishing (EP), passivation, a...Tunjukkan lagiKemas kini terakhir: 15 hari yang lalu
Regional Manager - Sales & Technical (AH)

Regional Manager - Sales & Technical (AH)

ZagroMalaysia
Zagro is a Singapore public limited company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide...Tunjukkan lagiKemas kini terakhir: 30+ hari yang lalu
Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Agent

Customer Service Agent

Brandt Business Services Sdn. Bhd.MY
30+ hari lalu
Penerangan pekerjaan

Job Summary :

The Customer Service Agent will be responsible for delivering exceptional customer support to our clients. This role involves handling inquiries, providing resolutions, and maintaining a high standard of service in line with company objectives. The candidate should possess strong communication skills and thrive in a fast-paced, dynamic environment, ensuring customer satisfaction is a priority.

Job Description :

1.    Respond to customer inquiries via phone, email, and live chat with a professional, friendly, and courteous attitude.

2.    Resolve product or service issues by clarifying the customer's complaint, determining the cause of the problem, and selecting the best solution to solve the issue.

3.    Provide accurate information regarding products, services, and policies, ensuring the customer's needs are fully addressed.

4.    Educate customers on processes, product features, and services, creating awareness and fostering satisfaction.

5.    Actively listen to customer concerns, provide appropriate solutions, and follow up to ensure resolution.

6.    Work closely with cross-functional teams to address complex issues, escalate matters when necessary, and collaborate to ensure the highest level of customer satisfaction.

7.    Handle multiple tasks efficiently in a fast-paced environment, including managing time effectively and prioritizing tasks as necessary.

8.    Document and maintain customer records by updating account information and call details after each interaction in the system.

9.    Utilize Microsoft Office programs, particularly Excel and Word, to track and report customer data, performance metrics, and other relevant information.

10. Maintain technical proficiency with customer support software and tools.

11. Maintain the company's reputation for high-quality service by adhering to policies and procedures, ensuring compliance with company standards.

Provide feedback and recommendations to improve customer service processes, contributing to continuous improvement efforts

Candidate must possess :

a)       at least SPM / Diploma / Advanced / Higher / Graduate Diploma or Bachelor's Degree in any fields or equivalent;

b)       preferably a minimum of one (1) year working experience in a call centre environment in e-commerce sector and banking industry

c)       moderate or strong proficiency in Microsoft Excel, Microsoft Word and other Microsoft Office programs;

d)       excellent written and verbal communication skills in English. Proficiency in other additional languages such as Malay, Cantonese or Mandarin will be an advantage;

e)       ability to work under pressure;

f)        ability to work with cross-functional teams to achieve desired output;

g)       excellent phone disposition

h)       Self-motivated, positive attitude and ability to manage multiple tasks in a fast-paced environment.

i)        Passionate towards customer satisfaction

j)        Able to work on shift (Operation hours : 24x7, off day on rotation basis)

k)       Able to response customer with written communications, interact with customers to answer questions, solve problems, provide education, create awareness and maintain company’s reputation for high-quality service.