Site Reliability Engineer (SRE)

Responsibilities

• Design Failover Systems : Design and maintain scalable failover systems, backup strategies, and redundancy mechanisms across cloud and on-prem environments.
• Develop DR Documentation : Create and update disaster recovery documentation, runbooks, and recovery playbooks for infrastructure and application layers.
• Business Continuity Testing : Plan, coordinate, and execute tabletop exercises, DR drills, and failover simulations; analyze and report outcomes, identify gaps, and lead remediation initiatives.
• Incident Response & Crisis Management : Develop incident response procedures, escalation paths, and communication frameworks for major outages; act as a key responder and facilitator during critical incidents to ensure swift coordination across teams.
• Data Backup & Recovery Strategy : Implement and manage cloud-based and on-premise backup solutions aligned with defined RTO and RPO; regularly test and validate data restoration processes.
• 24 / 7 / 365 Coverage : Participate in a rotating on‑call schedule to ensure continuous coverage; operate within a 3‑shift structure with 9‑hour shifts and overlapping hour for smooth transitions.
• Collaboration with Tier 1 and Tier 2 Support : Work closely with Tier 1 and Tier 2 teams as first point of contact for incidents and service requests; provide expertise and escalation support to ensure efficient resolution and seamless communication.

Qualifications

Preferred Skills

#J-18808-Ljbffr