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Team Lead, Data

Team Lead, Data

Europ Assistance East AsiaPetaling Jaya, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

About Europ Assistance

Europ Assistance, part of the Generali Group, is the pioneer of assistance and has been providing best-in-class services for 60 years. Our core services include Travel & Medical Assistance and Home & Motor Assistance.

Position Summary

We are seeking a dynamic

Team Leader, Data & Reporting

to manage and lead a team responsible for data processing and reporting across Southeast Asia. Reporting to a Senior Manager, this role requires strategic oversight of team activities, ensuring high-quality output, and fostering a collaborative, high-performance environment. The ideal candidate will have strong leadership skills, extensive experience in data management, and a passion for driving continuous improvement.

Key Responsibilities

  • Lead and mentor a team of data and reporting professionals, ensuring high performance and quality output.
  • Oversee and optimize the end-to-end data processing lifecycle, ensuring data accuracy, compliance, and adherence to agreed TATs.
  • Develop and execute data processing and reporting strategies aligned with organizational goals.
  • Collaborate with operations teams and other stakeholders to ensure seamless verification, reporting, and data-related processes.
  • Oversee the timely generation and delivery of comprehensive reports to internal and external stakeholders.
  • Drive successful execution of projects linked to data, reporting, and operational enhancements.
  • Develop and revise business operations processes and coordinate technology solutions.
  • Establish and uphold rigorous data privacy standards, ensuring the integrity and security of sensitive information.
  • Champion company policies, vision, mission, and business plans.
  • Analyse data processing and reporting performance metrics, identifying opportunities for optimization and efficiency gains.

Skills & Experience

Technical / Functional :

  • Expert proficiency in Microsoft Excel (including advanced formulas and macros).
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Strong organizational and time management skills.

    • Education & Experience :

  • Degree in any discipline (Actuarial Science is an added advantage).
  • Previous experience in the insurance industry (policy servicing, new business roles, customer service, or reporting is an added advantage).
  • Proven leadership experience with a track record of managing high-performing teams.
  • Advanced knowledge in data management and reporting.

    • Why Join Us?

  • Be part of a global leader in assistance services.
  • Work in a collaborative and innovative environment.
  • Opportunities for professional growth and development.

    • Ready to make an impact?

    Apply now and join us in shaping the future of data and reporting at Europ Assistance

    Buat amaran kerja untuk carian ini

    Team Lead • Petaling Jaya, Selangor, Malaysia