Senior IT Analyst (Oracle ERP)
First SolarGeorge Town, Penang, Malaysia30+ hari lalu
Penerangan pekerjaanBachelor’s degree in Computer Science / Information Technology or Supply Chain Management related fields. Experience in Oracle Cloud Transportation Management (OTM) and Warehouse Management Systems (WMS). Strong background in logistics, supply chain, and manufacturing processes, with hands-on experience in Oracle Cloud ERP configurations and integrations. Lead support, configuration, and implementation of Oracle Cloud OTM and WMS modules. Knowledge of master data setup, shipment lifecycle, inventory transactions, and EDI transactions. Proficiency in SQL, Power Query, Excel, VB Scripts, Macros, and Visio. Operational support and incident management, serving as SME support to resolve complex incidents. Analyze recurring issues and identify process or system improvements. Maintain effective relationships with process owners, technical teams, and end users. Coordinate with global IT teams and business stakeholders to ensure alignment and effective solutions. Review and improve existing business processes with SMEs. Participate in solution lifecycle phases from requirements to post-go-live support. Perform configuration tasks and develop solutions to meet project needs. Document ERP processes, create functional specifications, and contribute to knowledge base development. Guide test case creation and execution, ensuring quality and compliance. Ownership of business requirements and solution delivery. Process analysis and improvement support. High-level investigation and business case development. End-to-end testing management. Service metrics tracking and stakeholder collaboration. Building cross-team relationships and demonstrating company values. Mid-Senior level Full-time Information Technology
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Basic Job Functions :
Primary function is to serve as an Oracle Fusion Support Analyst for Oracle Transportation Management, Warehouse Management Cloud, and Inventory Management Cloud ERP in support, enhancement, and projects related to these systems. Provide guidance to onshore / offshore support resources and serve as a subject matter expert (SME) to support and drive timely incident resolution consistent with SLA. Responsible for analyzing and evaluating user business problems and developing system recommendations to meet requirements, including problem definition, evaluation of requirements, configuration, testing, and implementation.
Experience :
- Minimum 5 years of work experience with ERP systems (preference for Oracle Fusion Cloud with OTM and WMS experience).
- Minimum 2 full lifecycle ERP implementations.
- Knowledge of ERP relevant modules required.
- ITIL Foundation Training & Certification preferred.
Education :
Required Skills :
Essential Functions & Responsibilities :
Primary Responsibilities :
Collaboration & Stakeholder Engagement :
Project Participation & Solution Delivery :
Documentation & Knowledge Management :
Testing & Quality Assurance :
Key Competencies :
Seniority level
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Job function
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