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Front Desk Receptionist

Front Desk Receptionist

Konzept Asia Sdn BhdCheras, Selangor, Malaysia
1 hari lalu
Penerangan pekerjaan

About Us :

We are a modern wellness center, located directly opposite EkoCheras Mall – easy access via MRT. We offer a range of services including facial treatments, quantum bio-energy therapy, and premium wellness products. Our mission is to promote a more beautiful and healthier version of you through holistic care and excellent customer service.

Job Summary :

We are seeking a friendly, professional, and well-groomed Front Desk Receptionist to be the face of our center. You will play a key role in delivering the best first impression to our customers, handling appointments, and ensuring smooth front-desk operations.

Responsibilities :

  • Greet walk-in customers warmly and professionally
  • Manage appointments, bookings, and walk-ins via phone, WhatsApp, or in person
  • Send reminders and follow-ups to clients regarding upcoming appointments
  • Assist customers with service inquiries and promote our wellness offerings
  • Handle basic cashiering, POS system usage, and sales of wellness products
  • Keep the reception and waiting area neat and welcoming at all times
  • Support day-to-day administrative tasks and coordination with therapists
  • Maintain client records and ensure data is updated accurately

Requirements :

  • Prior front desk or customer service experience is preferred (wellness or beauty industry is a bonus)
  • Friendly personality with excellent communication and interpersonal skills
  • Organized, reliable, and able to multitask in a fast-paced environment
  • Basic computer skills and familiarity with online booking systems
  • Fluent in English, Malay, and Mandarin (preferred, to serve various clients)
  • Able to work retail hours including weekends and public holidays
  • Working Hours :

    Full-time position. Shifts and off-days will be scheduled accordingly.

    Job Type : Full-time

    Pay : RM1, RM2,100.00 per month

    Work Location : In person

    Buat amaran kerja untuk carian ini

    Receptionist • Cheras, Selangor, Malaysia