Manager, Operational Risk

Job Responsibilities

• Assist in the coordination and review of semi-annual risk self-assessment, including reviewing the risk register of business functions to ensure the risks from HLA's significant activities are properly identified, measured and mitigated.
• Identify HLA's Key Risks and incorporate them into the Heat Map.
• Assist in compiling and reviewing internal and external key risk indicator (KRI) monitoring and reporting.
• Operational Risk Event Analysis, Monitoring and Reporting.
• Assist in assessing and compiling loss event cases.
• Assist in assessing root causes and remedial action / controls.
• Assist in operational risk event reporting.
• BNM ORION Reporting
• Assist to liaise with relevant stakeholders to prepare submissions of KRI and loss events.
• Assist in ensuring timely, complete and accurate data preparation for submission.
• Assist in conducting an analysis on ORION & ORION KRI to monitor the operational risk events conducted by stakeholders on a regular basis to ensure the risk events are within the trend.
• To support in providing assistance in relation to ORR & ORION policy document, FAQ, and reporting requirements.
• Policy Review
• Assist in periodic / ad-hoc review of policies, framework, and procedures relevant to Risk Management Department.
• Assist in ensuring compliance with relevant operational risk related policies, guidelines and regulations.
• Key Control Testing
• Assist in the planning and testing of key controls identified in the risk assessment.
• Assist in System Automated Process Review, and perform risk-based control testing oversight for proper closure.
• Management Reporting
• Assist in arranging Risk Management & Compliance Committee meetings and materials on a periodic basis.
• Assist in preparing monthly reports (including materials on the operation risk dashboard) for EXCO & GBRMC meetings on a periodic basis.
• Outsourcing Risk
• Assist in outsourcing reviews (including due diligence), assessments and gap analysis where needed.
• Assist in coordinating annual performance reviews of Outsourcing Service Providers with the business functions.
• Others / Ad Hoc
• Assist in liaising and following up with relevant stakeholders for responses in regards to external surveys or submissions.
• Assist in operational risk related tasks such as assisting in operational risk monitoring, independent process review; where required.
• Maintain systematic and clear documentation of all tasks assigned.
• Perform other duties as delegated by the Acting Head of Risk and Head of Information Security.

Job Requirements

About the Job Application

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Hong Leong Assurance Berhad (HLA) is one of the largest insurance companies in Malaysia. It is a well-established and respected Malaysian brand offering financial planning and protection solutions to meet the various needs of Malaysians at different cycles of their lives. Commitment to the customer is the key to HLA's success, where service is provided through a large network of branches, agents and brokers throughout the country as well as bancassurance and alternative distribution channels.

HLA began as a General Insurance business under the name of Malaysia Pacific Insurance Berhad in 1972. The Life Insurance business was added into its portfolio a year later. In December 1982, Hong Leong Assurance Sdn Bhd, a composite insurance company was formed eventually acquiring the entire General and Life business of Malaysia Pacific Insurance. Today, HLA is a subsidiary of HLA Holdings Sdn Bhd (HLAH), which is wholly-owned by Hong Leong Financial Group Berhad (HLFG), the financial services arm of Hong Leong Group Malaysia.

Pursuant to a strategic partnership, in October 2010, HLA merged its General Insurance business with MSIG Insurance (Malaysia) Bhd (MSIM). Concurrently, HLAH took a 30 percent equity interest in MSIM and Mitsui Sumitomo Insurance Company Limited (MSI) took a 30 percent equity interest in HLA. Moving forward, the General Insurance business would be provided by MSIM, while the life insurance business would continue to be provided by HLA.

With the strategic partnership, HLA is poised to reach new horizons for its Life Insurance business. HLA is today one of Malaysia's leading domestic brands for financial planning and protection solutions, specializing in Life Insurance products and services.

Hong Leong Financial Group is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad. The Group's Financial Services companies provide a broad spectrum of financial services - banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels. Our vision is to be an integrated services group that consistently meet our customers' financial and investment needs. Our goal is to become a leader in the financial services industry, a leader in each of the market that we operate in.

Hong Leong Group Malaysia

Hong Leong Group is a leading conglomerate based in Malaysia with diversified businesses in manufacturing and distribution, financial services, property development & investment, and hospitality & leisure. The Group today controls 13 listed companies in various stock exchanges with over 500 operating subsidiaries and associate companies around the world. Now forty years in operation, the Hong Leong Group has successfully entrenched its brands deeply in the communities where it has a presence - in its home base Malaysia to the rest of Asia, in Western Europe and the UK, in North America and in Oceania.

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