Supplier Enablement Specialist (Japanese Speaker)

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As a Supplier Enablement Specialist your main responsibility is creating higher supply chain value generation by maximizing the procurement digitization potential of the key Roche global suppliers over the GEP network. You are responsible for coordinating the deployment, monitoring and maintenance and issue resolution of these integrations by acting as a first point of contact towards these vendors across the regions. Also contribute actively to daily work coordination in line with leadership guidance and continuously improve the performance of Roche-RSS.

You will be :

• Coordinate and secure in‑time integration of the targeted suppliers working closely with the deployment project team, integration parties (Supplier / GEP) and related Support organizations. Coordinate the deployments, hypercare, issue resolutions of the scope integrated suppliers.
• Acting as SPOC (first point of contact) for responsible vendors in regards to integration issue; manage their resolution collaborating with GEP and Roche internal Support Organizations.
• Align, collaborate and coordinate MyBuy and Nexxe (iCollab) common supplier integrations. Manage communication towards top vendors together with the Adoption / Communication team respectively Supplier Enablement (SE) Communication.
• Provide visibility to Global SE Lead and Deployment Lead(s) on integration and operation status of the global suppliers. Working together with Supplier Enablement teams across regions. Support SE Global Lead in different strategic and continuous improvement initiatives. Service Delivery : Manage best practice sharing and issue resolution with business support teams. Support project work with, for example but not limited to data collection, testing, participating in workshops. Coordinate activity transfers and system implementation. Daily coordination of processes in the relevant area. End to end management payments : including but not limited to general issue resolution and resolution of unsuccessful payments, prevention of duplicate payments, IDOC management.
• Handling vendor and internal business inquiries : Reporting activities according to SOPs and additional country specific reporting needs both in an ad hoc and scheduled. Proactively manage knowledge retention in the area : creating and updating process documentation and supporting materials. Deliver training and mentoring for the team members aligned with line manager.
• Contribute in internal and external audit activities, being aware and act fully according to ICFR and audit requirements. Proactively manage operations with a mindset to improve processes, leverage best practices and foster stakeholder partnership.
• Technical Expertise : Working together with GBMP and SE Global Lead in process and operations. Continuous improvements regarding integrated global vendors (monitoring, issue handling, day to day activities, enhancements both on I2P and R2R areas).
• Acting as regional first point of contact related to system related changes, enhancement topics which impacts SE (Supplier Enablement) Operations. Coach and coordinate supplier or system integration related changes at global level. Working with different systems / processes to ensure global overview in regards to e‑invoicing (MyBuy, Ariba, Fieldglass, Icollab, Candex). Collaborate with different Roche support, process and business owners to resolve critical supplier enablement issues (cross operational and organizational). Provide trainings to global suppliers in regards to e‑invoicing tool usage. Proactively working to prevent technical issues with supplier system integrations. Supporting deployment activities (technical set‑up, testing, support, parallel system running for top global vendors, notification management towards the vendors, organizing webcasts, etc.).

Who you are

Who we are

A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life‑changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.

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