Assistant Manager, IT ISMDHL Supply Chain • George Town, Penang, Malaysia
Assistant Manager, IT ISM
DHL Supply Chain • George Town, Penang, Malaysia
8 hari lalu
Penerangan pekerjaanBachelor's Degree in IT. Minimum 5 years experience in managing IT infrastructure and operations. Experience in Third Party Logistics (3PL) coupled with knowledge in supply chain, logistics, and distribution concepts is an added advantage. Solid knowledge / experience in ITIL processes, Change Management and Project Management. Knowledge of vendor management, contract establishment / management. Up-to-date with ever-changing trends and environment in IT. Ability to lead and manage team effectively in complex matrix organizations. Result-oriented, goal-driven and committed towards operation and service excellence. Strong problem-solving, critical thinking, communication and stakeholder management.
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Responsibilities
- Support product roadmap at country level and ensure all team members are trained on product knowledge for solution design.
- Apply IT Project Management knowledge, skills, tools and techniques to IT Project activities ensuring projects are delivered within scope, budget and timeliness.
- Build and maintain customer relationships that are focused on identifying, understanding and meeting their needs.
- Cultivate and maintain productive partnerships with business stakeholders.
- Work closely with Product Management and Project Delivery teams to develop IT solutions that fulfill business requirements.
- Manage vendor relations to ensure service delivery contracts are fulfilled.
Qualifications
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
Transportation, Logistics, Supply Chain and Storage
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