Export Coordinator

Export Coordinator

Application Deadline : 31 October 2025

Department : Export

Employment Type : 全职

Location : Penang

Description

The main function of this role is to assist customer in day-to-day, liaise with carrier, transporter, warehouse operator, fumigation, and ad-hoc task. Monitoring customer support, quotation and maintaining the volume and trade lane and ensure all procedures and time frames to be followed as per agreed SOPs and workflows & must be always adhered to.

Key Responsibilities

• Respond promptly to customers’ inquiries on booking confirmation, and shipment follow up sailing confirmation, continuous monitoring of shipment till cargo arrival
• Responsible for bookings preparation for customer cargoes.
• Booking arrangement and follow up container status with carriers of containers.
• Dealing with warehouse over container status (change of vessels / departure date etc).
• Preparation of railing instructions and liaising with warehouse / truckers
• Follow up with shippers of any discrepancy in M3 or packages.
• Ensure all necessary shipping documents are in place within the given time frame

Skills, Knowledge and Expertise

Benefits

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