Senior API Integration Analyst

Company description :

About DKSH

DKSH's purpose is to enrich people's lives by providing access to goods, services, and insights. United by our vision to be the trusted partner, we help companies grow in Asia and beyond across our Business Units Consumer Goods, Healthcare, Performance Materials, and Technology.

Delivering life-saving drugs to hospitals, bringing high-quality products to remote villages, installing technology that raises living standards, and providing new formulations for healthcare products that make life easier. These are just a few examples of how DKSH touches people's lives around the clock. We do this while helping our clients and customers grow by providing services including sourcing, market insights, marketing and sales, eCommerce, distribution and logistics as well as after-sales services.

Listed on the SIX Swiss Exchange, DKSH operates in 36 markets with 33,100 specialists, generating net sales of CHF 11.1 billion in 2021. Founded by Swiss entrepreneurs in 1865, we have been deeply rooted in Asia Pacific for over 150 years.

Why It's Great to Work at DKSH

Join a purpose-driven company and help enrich people's lives every day. We provide reliable access to high-quality products and services, like COVID-19 vaccines, and create sustainable value for all our stakeholders, generate jobs, and give back to society. Founded over 150 years ago in Asia by three Swiss traders, DKSH still maintains the same entrepreneurial mindset. Be part of our diverse team of more than 33,000 people working in 36 markets across the globe. You will learn and develop both professionally and personally in a modern environment offering hybrid work arrangements. Come and meet our energetic, passionate, and purposeful team and be part of something big.

Job description : Summary

The Senior Specialist, Integration Analyst (API) plays a pivotal role in bridging business needs with technical implementation for API-based integration solutions, primarily built on SAP Cloud Platform Integration (CPI). This role is critical in managing the end-to-end lifecycle of API requirements - from demand analysis and stakeholder engagement to functional specification and delivery support - ensuring alignment with business objectives and integration strategy. As part of a global integration team, the role requires strong business acumen, a solid technical foundation in API and SAP CPI integrations, and the ability to translate complex requirements into actionable development inputs. The role supports solution delivery, innovation exploration, and the ongoing enhancement of integration capabilities across the enterprise.

General Responsibilities

• Responsibilities Business Analysis & Solution Design
• Engage with business stakeholders globally to gather, analyze, and translate requirements into functional API specifications.
• Collaborate with API developers to ensure business requirements are accurately implemented into technical solutions using SAP CPI and related technologies.
• Facilitate workshops to define integration needs, validate designs, and align expectations.
• Drive the solution exploration phase by identifying integration opportunities and feasible API designs.
• Maintain clear and traceable documentation for requirements, process flows, user stories, and test cases. Technical Alignment & Integration Knowledge
• Develop a deep understanding of SAP CPI, integration architecture, and data flow models.
• Act as the subject matter liaison between business users and technical development teams.
• Support review of technical specifications, payload structures (e.g. JSON / XML), API documentation (e.g. Swagger / OpenAPI), and interface mappings.
• Assist in functional testing, UAT coordination, and production readiness validation for APIs and integrations.
• Use tools such as Postman, SAP CPI monitoring, and API gateways for testing and validation.

Governance, Quality & Lifecycle Management

Leadership responsibilities

Functional skills and knowledge

Soft skills