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Workplace Services Engineers
EPSKuala Lumpur30+ hari lalu
Penerangan pekerjaanSupport organizational leaders in quarterly roadmap planning and prioritization. Continuously find ways to help teams and the organization improve ways of working. Internal Manage relationships with technology vendors and service providers. Lead, mentor, and develop a team of technical professionals, fostering a highperforming and collaborative environment. Thrive in a fast-moving transformation environment. Adapt, simplify, and act quickly based on business needs. Prioritize multiple, high-priority projects in a fast-paced environment. Ensure projects deliver value to internal and external customers. Contribute to a customer-centric approach in project delivery. Drive Promote a culture of continuous learning and innovation within the team. Lead pilot projects and proof-of-concepts to test and validate new technologies. Drive the adoption of innovative technology solutions to enhance business processes and create competitive advantage. 10+ years of progressive experience in IT management, with a focus on enterprise technologies. Proven leadership and management skills, with experience leading and developing high-performing teams. Deep understanding of IT infrastructure, cloud computing, cybersecurity, and data management. Excellent communication, interpersonal, and presentation skills. Ability to think strategically and align technology with business goals. Experience managing budgets and vendor relationships. Relevant certifications (e.g., ITIL, PMP, CISSP, AWS Certified Solutions Architect) are highly desirable
Responsibilities : Own It :
Oversee the development and maintenance of the enterprise architecture, ensuring alignment with business strategy and technology standards.
Define technology standards, policies, and procedures to ensure consistency and interoperability across systems.
Evaluate and select technology platforms and solutions that meet business requirements and scalability needs.
Develop and maintain a technology roadmap, outlining key initiatives and investments.
Implement and maintain IT service management (ITSM) processes to ensure efficient service delivery
Build Trust :
- Communicate with internal and external stakeholders on project status, deliverables, and overall project plans.
- Contribute to the development and execution of the organization's technology strategy, aligning it with business goals and industry best practices.
- Conduct technology assessments, identify emerging trends, and recommend innovative solutions to enhance business capabilities.
- Participate in budget planning and resource allocation for technology projects.
- Foster strong relationships with stakeholders and build consensus on project goals and priorities.
- Ensure compliance with industry regulations and security best practices.
One Team :
Move Fast :
Delight Customers :
Innovation :
Research and evaluate emerging technologies and their potential impact on the organization.
Job Requirements :
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Service Engineer • Kuala Lumpur
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