GN - Industry Consulting - CMT- Communication & Media- Management Consulting

Overview

Join our Strategy & Consulting team at Accenture in Malaysia. Practice : Communications & Media (C&M) within the Industry Consulting and Global Network (GN) Team. Level : Analyst (1+ year of experience) or Consultant (5+ years of experience). This role focuses on transformation strategies for global clients in a collaborative environment, using the latest technology and working with leading companies across industries.

Comms & Media (C&M) is an Industry Practice within Accenture’s Global Network. It serves clients across Communications, Media & Entertainment (M&E).

Responsibilities

• Deliver consulting projects, programs and process enablement for clients.
• Support business development and proposals activities.
• Experience in the roles of Functional Business Analyst, Product Owner, Process Designer, Service Designer, Scrum Master or Program Delivery Manager.
• Business Analysis : Gather requirements, perform gap analysis for Telco platforms, analyze large data and present insights with visualizations.
• Process Improvement : Identify issues in current processes and design to-be processes with stakeholders.
• Value Architect and Tracking : Create value driver trees to break down business objectives and value drivers.
• Telecom skills : Business Analysis and Consulting Projects including Digital transformation, Operating Model Design, Business Process Re-engineering, and Business case creation.
• OSS Modules : Assess OSS applications (Inventory, Performance Management, Service Activation, Service Assurance) and related data / process gaps to propose solutions.
• BSS Modules and Telco Journeys : Knowledge of CRM, Order Management, Billing, Mediation, Provisioning, Collections, Channels, Customer Care, Lead to Cash, etc.
• Digital Transformation : Experience in Strategy, Innovation and Digital initiatives across Digital Maturity models and CSPs operating models.

Qualifications

What’s in it for you?

About Accenture

Accenture is a leading global professional services company providing strategy, consulting, digital, technology and operations services across more than 40 industries and all business functions. With a large global delivery network and 569,000 people in over 120 countries, Accenture helps clients improve performance and create sustainable value.

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