Talent.com
Overnight Concierge Mandarin & Cantonese Speaker (Remote, Malaysia)
Overnight Concierge Mandarin & Cantonese Speaker (Remote, Malaysia)Ten Lifestyle Group • Muar, Johor, Malaysia
Overnight Concierge Mandarin & Cantonese Speaker (Remote, Malaysia)

Overnight Concierge Mandarin & Cantonese Speaker (Remote, Malaysia)

Ten Lifestyle Group • Muar, Johor, Malaysia
30+ hari lalu
Penerangan pekerjaan

Location : Malaysia (Fully Remote)

Languages : Cantonese, Mandarin & English (Fluent)

Shift Hours : 10 : 00 PM - 7 : 00 AM MYT, Monday to Sunday, including Public Holidays

Overview

As a Lifestyle Manager on our Overnight Team, you'll work with high-net-worth members across APAC, using your creativity, resourcefulness, and cultural knowledge to deliver world-class service — whether that’s securing last-minute travel arrangements, sourcing sold-out concert tickets, or recommending the perfect birthday dinner spot in Hong Kong.

Responsibilities

  • Serve as a trusted advisor for our premium members – delivering personalized assistance across dining, travel, entertainment, retail, and lifestyle needs.
  • Communicate confidently and professionally with members via phone, chat, and email.
  • Handle and resolve complex, high-touch requests with care, accuracy, and attention to detail.
  • Proactively recommend services and experiences aligned with member preferences and past usage.
  • Collaborate with internal teams to ensure seamless execution and follow-up on every request.
  • Translate and localise member communications where needed (Mandarin / Cantonese).
  • Maintain strong documentation in our internal CRM systems.

Qualifications

  • Fluency in Cantonese, Mandarin & English (both spoken and written).
  • Strong customer service experience, ideally in luxury, hospitality, or concierge services.
  • Excellent time-management & multitasking skills – you’ll be handling multiple high-priority requests.
  • A calm and professional demeanor, even under pressure.
  • Independent, self‑motivated, and accountable – especially in a remote, overnight setting.
  • A passion for solving problems, helping others, and exceeding expectations.
  • Familiarity with APAC markets, especially Greater China, is a plus.
  • Experience supporting high-net-worth or VIP clients is highly valued.

    • Requirements

  • Fluency in Mandarin, Cantonese, and English (spoken and written).
  • Exceptional verbal and interpersonal skills, able to communicate calmly and professionally with both members and suppliers at all times.
  • Strong ability to work independently and deliver high-quality results with minimal supervision.
  • A genuine commitment to customer satisfaction, with a proactive attitude and willingness to go the extra mile to get the job done.
  • Excellent problem-solving skills, with the tact and diplomacy needed to handle complex situations effectively.
  • Outstanding time-management and multi-tasking abilities to juggle multiple priorities simultaneously.
  • Strong attention to detail and a drive to meet deadlines and maintain high standards.
  • Enthusiasm for working in a complex, fast-paced, and dynamic environment.
  • Experience supporting Ultra High Net Worth (UHNW) clients in customer service, dining, ticketing, or hospitality is a plus.

    • Benefits

  • Global exposure : Work with colleagues and members from around the world.
  • Remote flexibility : Enjoy work-from-home convenience while engaging with elite clients.
  • Generous rewards :

    • Monthly “Treats on Ten” – surprises on the 10th of every month.

  • 3 extra days of annual leave in your 3rd year.
  • 1 full month of paid sabbatical leave every 5 years.
  • Ten Loyalty Rewards Program – think of it as “extra spending money” for your next adventure.
  • Work-from-anywhere holiday program (use any of our 20+ global offices).
  • A workplace that celebrates diversity, values your ideas, and invests in your development.

    • Please note : This is a remote role in Malaysia, and we consider candidates who have the legal right to work in Malaysia.

    #J-18808-Ljbffr

    Buat amaran kerja untuk carian ini

    Mandarin Speaker • Muar, Johor, Malaysia

    Pekerjaan berkaitan
    Associate, Marketing (Cantonese Required) Kuala Lumpur, Malaysia

    Associate, Marketing (Cantonese Required) Kuala Lumpur, Malaysia

    MoneyHero Group • Muar, Johor, Malaysia
    This is a fully remote role to be based in Malaysia.We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship. MoneyHero Group (Nasdaq : MNY) is a market lead...Tunjukkan lagi
    Kemas kini terakhir: 25 hari yang lalu • Dinaikkan pangkat
    Ubuntu Security Engineer

    Ubuntu Security Engineer

    Canonical • Muar, Johor, Malaysia
    Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Join or sign in to find your next job.Canonical Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 a...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Customer Experience Specialist - Chinese Speaking (Remote in Malaysia)

    Customer Experience Specialist - Chinese Speaking (Remote in Malaysia)

    qlub • Muar, Johor, Malaysia
    Customer Experience Specialist - Chinese Speaking (Remote in Malaysia).Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia. Qlub is revolutionizing the dining experience with ultra-fast, seaml...Tunjukkan lagi
    Kemas kini terakhir: 12 hari yang lalu • Dinaikkan pangkat
    Partner Service Mandarin Speaker (WFH Opportunity)

    Partner Service Mandarin Speaker (WFH Opportunity)

    Concentrix • Muar, Johor, Malaysia
    Concentrix Federal Territory of Kuala Lumpur, Malaysia.Be among the first 25 applicants.Direct message the job poster from Concentrix. Working days : 5 working days and 2 off days in a week.Intake Da...Tunjukkan lagi
    Kemas kini terakhir: 6 hari yang lalu • Dinaikkan pangkat
    PCI Associate(Malaysia)

    PCI Associate(Malaysia)

    Selkirk Sport - We Are Pickleball • Muar, Johor, Malaysia
    Pickleball is the fastest growing sport in the US and Selkirk Sport is the market leader in manufacturing all things Pickleball! We are an agile company with a collaborative management style whose ...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Lifestyle Manager - Travel - Trilingual Speaker - Full remote in Malaysia

    Lifestyle Manager - Travel - Trilingual Speaker - Full remote in Malaysia

    Ten Lifestyle Group • Muar, Johor, Malaysia
    Join Our APAC Team in Malaysia as a Mandarin & Cantonese-Speaking Virtual Travel Consultant!.Are you passionate about travel and luxury experiences?. We’re looking for a dynamic and enthusiastic.A t...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Remote Mandarin / Cantonese Banking AI Audio Recorder

    Remote Mandarin / Cantonese Banking AI Audio Recorder

    Chemin AI • Muar, Johor, Malaysia
    A tech company specializing in AI is looking for Malaysians fluent in Mandarin or Cantonese for a short-term project to record banking conversations. The role is fully remote, requiring clear audio ...Tunjukkan lagi
    Kemas kini terakhir: 4 hari yang lalu • Dinaikkan pangkat
    Remote Mandarin / Cantonese Voice Recording for AI Banking

    Remote Mandarin / Cantonese Voice Recording for AI Banking

    Chemin • Muar, Johor, Malaysia
    A technology firm is seeking native Mandarin or Cantonese speakers in Kuala Lumpur, Malaysia for a short project aimed at improving AI technology in the banking sector. Participants will make phone ...Tunjukkan lagi
    Kemas kini terakhir: 11 jam yang lalu • Dinaikkan pangkat • Baharu!
    Voice Recording Project (Mandarin / Cantonese)

    Voice Recording Project (Mandarin / Cantonese)

    Chemin AI • Muar, Johor, Malaysia
    We're recruiting Malaysians who speak.AI solutions for the financial industry.This is a short assignment, and we're looking for people who can jump in quickly and deliver results daily.This project...Tunjukkan lagi
    Kemas kini terakhir: 5 hari yang lalu • Dinaikkan pangkat
    Overnight Concierge (Mandarin, Cantonese and English required) - Malaysia

    Overnight Concierge (Mandarin, Cantonese and English required) - Malaysia

    Ten Lifestyle Group • Muar, Johor, Malaysia
    Overnight Concierge (Mandarin, Cantonese and English required) - Malaysia.Ten Group is looking for passionate, motivated, and resourceful individuals to join our APAC team as a Lifestyle Manager (R...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Mandarin-Speaking M365 / Teams / SharePoint Specialist — Remote

    Mandarin-Speaking M365 / Teams / SharePoint Specialist — Remote

    Rapsys Technologies Pte Ltd. • Muar, Johor, Malaysia
    A leading technology solutions provider is hiring a Microsoft 365 / Teams / SharePoint Specialist fluent in Mandarin to support global clients in optimizing workplace solutions.The role involves provid...Tunjukkan lagi
    Kemas kini terakhir: 3 hari yang lalu • Dinaikkan pangkat
    Senior Engineer (Chinese / Cantonese)

    Senior Engineer (Chinese / Cantonese)

    Glints • Muar, Johor, Malaysia
    About the job Senior Engineer (Chinese / Cantonese).This is a remoteposition based in Kuala Lumpur, Malaysia.Assist the Hong Kong office in the Building system project in the HK market.Collaborate wi...Tunjukkan lagi
    Kemas kini terakhir: 22 hari yang lalu • Dinaikkan pangkat
    Voice Recording Project (Mandarin / Cantonese)

    Voice Recording Project (Mandarin / Cantonese)

    Chemin • Muar, Johor, Malaysia
    We’re looking for Malaysians who speak.AI technology for the financial industry.AI understand how Malaysians truly speak. Every conversation you record helps make banking technology more inclusive a...Tunjukkan lagi
    Kemas kini terakhir: 15 hari yang lalu • Dinaikkan pangkat
    Mandarin Speaker - Customer Support (Remote After 3 Months)

    Mandarin Speaker - Customer Support (Remote After 3 Months)

    Concentrix • Muar, Johor, Malaysia
    A customer service provider is seeking an entry-level customer service representative in Kuala Lumpur.The role offers a basic salary of RM3000, with potential allowances and the ability to work fro...Tunjukkan lagi
    Kemas kini terakhir: 6 hari yang lalu • Dinaikkan pangkat
    Lifestyle Manager - Trilingual Speaker in Malaysia / Fully Remote

    Lifestyle Manager - Trilingual Speaker in Malaysia / Fully Remote

    Ten Group • Muar, Johor, Malaysia
    To complement our APAC team in Malaysia, we are looking for a Mandarin & Cantonese -speaking Luxury Lifestyle Manager in the area of Luxury Lifestyle Management. If you have a proven luxury hospital...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Mandarin Audio Transcriber (Part-Time)

    Mandarin Audio Transcriber (Part-Time)

    Chemin AI • Muar, Johor, Malaysia
    Chemin AI Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Mandarin Audio Transcriber (Part-Time).Chemin AI is partnering with a leading AI‑driven language solutions company to create high...Tunjukkan lagi
    Kemas kini terakhir: 15 hari yang lalu • Dinaikkan pangkat
    Process Executive - Japanese / Mandarin Speaker

    Process Executive - Japanese / Mandarin Speaker

    Cognizant • Muar, Johor, Malaysia
    Process Executive - Japanese / Mandarin Speaker.Imagine what you could do here.With Cognizant partnering with our client, great ideas have a way of becoming great products, services, and customer ex...Tunjukkan lagi
    Kemas kini terakhir: 30+ hari yang lalu • Dinaikkan pangkat
    Lifestyle Manager - Trilingual Speaker in Malaysia / Fully Remote

    Lifestyle Manager - Trilingual Speaker in Malaysia / Fully Remote

    Ten Lifestyle Group • Muar, Johor, Malaysia
    Lifestyle Manager - Trilingual Speaker in Malaysia / Fully Remote.To complement our APAC team in Malaysia, we are looking for a Mandarin & Cantonese-speaking Luxury Lifestyle Manager in the area of L...Tunjukkan lagi
    Kemas kini terakhir: 28 hari yang lalu • Dinaikkan pangkat